Sixth Circuit Affirms Jury Verdict for Employer in Mortgage Banker Case

While most class actions, like most actions generally, tend to settle, they are on occasion tried.  In the case of wage and hour litigation, employers can and have prevailed at trial as demonstrated by a case from the Sixth Circuit.  In Henry v. Quicken Loans Inc.pdf, Case No. 11-2125 (6th Cir. Oct. 25, 2012), the plaintiffs brought a collective action against Quicken Loans, contending that it had misclassified its mortgage bankers as administrative exempt under the FLSA.  Ultimately, 455 mortgage loan officers opted into the litigation and the case was tried to a jury, which returned a defense verdict.

The plaintiffs made three primary assertions.  First, they argued that the mortgage loan officers were primarily salespeople, pointing to documents that, among other things, referred to them as a “sales force.”  Second, they asserted that they exercised no discretion or independent judgment, but were, instead, found to follow a 10-step set of guidelines prepared by the employer.  Lastly, they pointed to Department of Labor opinion letters expressing doubts over the exempt status of mortgage loan officers for other employers.

The jury, of course, rejected the two factual arguments but, instead, credited the testimony of several mortgage loan officers who denied that their primary duty was selling and admitted that their job required the use of discretion and judgment.  The Sixth Circuit found that the jury could properly believe that testimony and found no basis to overturn its verdict.  The court of appeals also rejected the plaintiffs’ legal arguments based on the DOL opinion letters, finding the letters non-binding and also questioning whether they even involved the same facts.  Thus, the Sixth Circuit affirmed the jury verdict.

Henry itself stands for the largely unremarkable proposition that a jury may find an employee exempt if there is evidence to support the exemption.  But underlying the holding is the fact that the employer won the case before the jury despite facing skilled plaintiffs’ counsel and unfavorable DOL guidance.  This result is not unlike that in last month’s Eight Circuit decision in Lopez v. Tyson Foods, Inc., Case No. 11-2344 (8th Cir. Sept. 4, 2012), which we wrote about on September 17, and which similarly affirmed a jury verdict in a donning and doffing case. 

The Bottom Line:  While every case will turn on its facts, employers can prevail in collective action cases tried to a jury. 

California District Court Refuses Certification of Overtime Class of Retail Store Managers

Consistent with a trend that started roughly four years ago, a California District Court has refused to certify a class of retail store managers seeking overtime pay under California law on the grounds that individual issues would necessarily predominateDeane v. Fastenal, Inc.pdf., Case No. 11-CV-0042 YGR (N.D. Cal. Sept. 27, 2012).  This case also reflects potential perils for plaintiffs in wage and hour cases when they try to pursue simultaneous state law class and federal law collective claims.

Not that long ago, cases challenging the exempt status of retail store managers or assistant managers were a staple of California class action litigation.  Virtually every major retailer was faced with lawsuits arguing that the managers did not spend sufficient time managing, or that they did not exercise sufficient discretion, to satisfy the executive employee exemption under California law.  These claims were bolstered by the fact that, unlike federal law, the California wage and hour law uses a quantitative primary duties test that requires that the manager spend at least fifty percent of their time performing exempt duties.

Fastenal has over 2,000 locations nationwide.  It is basically a hardware store for construction and industry, selling things like fasteners (as the name implies), tools, and protective gear.  Unlike a traditional consumer hardware store, often, store managers and staff must go out to make sales calls, and do not simply service customers that come into the store through the front door.

In Deane, the plaintiffs sought to represent a nationwide class of store managers who claimed that they had been misclassified as exempt and were entitled to overtime pay.  The district court granted conditional certification under the FLSA.  Afterwards, the plaintiffs moved to certify a class of California managers under California law and the defendant moved to decertify the conditionally certified FLSA class. Thus, the judge was being asked to address certification while the case was in a unique procedural posture.

What was also unique was that the employer relied on three exemptions, the executive (which you would expect of for a manager), administrative and outside sales.  The outside sales exemption was asserted because of the need for some employees to go out to customers to make the necessary sales. 

The district court denied the motion for class certification, which might once have been considered a foregone conclusion given the fact that the case involved a frequent topic of class action litigation, was pending in the Northern District of California and had already been conditionally certified for FLSA purposes.  The court found that while it appeared that some of the managers might have been misclassified, it also appeared that there was a wide variation in the amount of discretion given to individual managers, as well as differences between the business traffic of the individual stores. 

Citing Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541, 2550 (2011), the court refused to adjudicate the case by representative proof.  Thus, the court found that class issues did not predominate and that the state law claims should not be certified.

The Deane decision is of note for several reasons.  First, of course, it represents a decision refusing to certify an employment class action by a court traditionally viewed as friendly to such cases.  It also related to a type of claim, misclassification of retail managers, which had also been successful in California in the past.  But the case also represents a potential problem for plaintiffs who seek to pursue combined FLSA and state law wage and hour claims.  By pressing state law class claims, they gave the opportunity to the defendant to demonstrate at an earlier stage that the FLSA claims should not proceed as a class.  And they also made it easier for the defendant to make arguments based on the Dukes case that sampling and similar methods were inappropriate.

The Bottom Line:  Certification of classes of retail store managers is no longer a foregone conclusion, even in jurisdictions perceived to be pro-plaintiff.  Pursuing hybrid state and federal claims may present the defendant with additional opportunities to decertify the class.

Court Decertifies Overtime Class of Retail Store Managers

Nothing succeeds like success.  Four years ago, in Morgan v. Family Dollar Stores, Inc., 551 F.3d 1233 (11th Cir. 2008), the Eleventh Circuit upheld a $35+ million jury award against the Family Dollar store discount chain for allegedly misclassifying its store managers as exempt.  Predictably, retailers, already a target (no pun intended) of such litigation, were faced with a renewed wave of lawsuits contending that their operations fit perfectly within the Morgan mold.

By facial comparison, the case of Knott v. Dollar Tree Stores, Inc.pdf., Case No. 7:06-CV-1553-LSC (N.D. Ala. Sept. 19, 2012), must have looked like a lay-down for the plaintiffs.  Like Morgan, it involved store managers for a nationwide dollar store chain.  Like Morgan, it was filed in the Eleventh Circuit and, in fact, was filed in the same district court.  As in Morgan, that same court granted conditional certification.  The two defendants even had similar names.  But this would-be clone action suffered a very different end.

The plaintiffs argued, of course, that their case was just a replay of Morgan and they doubtless framed their case and went about discovery to make the case look as much like Morgan as possible.  They asserted that operational controls and limited budgets forced the store managers to spend the majority of their time doing manual, non-exempt work.  The employer relied on the primary duties test under the executive exemption to show that even when the store managers were performing manual work they were also supervising.  It also pointed to differences among the managers due to the size of store, location, level of responsibility and local economic pressures.

The district court followed Morgan, but noted that all Morgan had held was that the lower court there had not abused its discretion in certifying the class.  Put another way, while the Morgan decision had affirmed certification, it had not necessarily required it. 

Moreover, the court found important distinctions between the two cases in that it found the evidence that the class members were similarly situated was relatively weak while there was significant evidence of differences among them.  Interestingly, the court refused to rely on the testimony of those claiming to have the weakest responsibility because the use of such a sample “would be unfair to Dollar Tree.”  Indeed, it questioned whether letting the matter proceed as a collective action would compromise the company’s due process rights.

Finding that the plaintiffs were not similarly situated, the court decertified the class.  The Knott decision is significant because it shows that conditional certification is not the end of the class issues in FLSA litigation and that even with strong authority at their back prevailing on the class issues, plaintiffs are not guaranteed a favorable outcome.

The Bottom Line:  Even in the Eleventh Circuit, holding a class of retail store managers together is still a difficult proposition.

Texas Court Denies Conditional Certification of Proposed FLSA Class of Loan Processors

While many courts apply a lighter standard for the conditional certification of putative FLSA classes, employers tend to prevail more often on so-called “off-the-clock” cases, as a recent case from the Southern District of Texas demonstrates.  In Griffith v. Wells Fargo Bank N.A.pdf., Case No. 4:11-DV-1440 (S.D. Texas), the plaintiff contended that the employer required its loan processors to work off of the clock and therefore, did not properly compensate them for their overtime hours worked.  They sought conditional certification of a nationwide class of loan processors, relying on factors such as the employer’s job descriptions, handbooks, and use of a nationwide electronic time-recording system.

The court examined each of these to determine whether the plaintiff had made a showing of a nationwide illegal policy, but found none.  First, the court rejected the plaintiffs’ claim that the company’s time-keeping system encouraged the underreporting of hours by, among other things, “prepopulating” the time fields with the employee’s set schedule or prompting the employee to double-check their entries for accuracy if the time they recorded added up to more than a 14-hour day.  Since the employees could override the system, its use did not violate the FLSA.

The court also rejected an argument commonly made in FLSA cases, that the plaintiffs needed more than 40 hours per week to complete their work, and that the employer’s discouraging of overtime somehow “forced” them to fail to report time.  As the court aptly noted, this argument essentially turned the employer’s admonition to work efficiently into one to break its express policies.  The court found, moreover, that the employer’s policy was that the employees record all of their time, and that anything to the contrary would be “unofficial” and thus not the result of a nationwide illegal policy. 

The court concluded that the plaintiffs had failed to show that the loan processors were similarly situated and denied certification.

The Bottom Line:  Courts will more readily deny conditional certification of FLSA classes in off-the-clock cases (versus misclassification cases).

 

Overtime Pay Class Certified Despite Individualized Issues

Authorship credit: S. Jeanine Conley

Editor's Note: Analysis of the Cuevas decision can also be read on Baker Hostetler's Class Action Lawsuit Defense blog.

In Cuevas v. Citizens Financial Group Inc.pdf, Case No. 10-cv-5582 (E.D.N.Y. May 2, 2012), the plaintiff brought an action on behalf of all Assistant Bank Managers (“ABMs”) who had worked at one of the 230 Citizens Bank branches located in New York State since December 1, 2004. He claimed that defendants Citizens Financial Group, Inc. and its parent improperly classified the ABMs as exempt from overtime pay requirements in violation of the New York Labor Law (“NYLL”).  In a decision that arguably ignores individualized issues as well as the reasoning in Dukes, the United States District Court for the Eastern District of New York certified the class, holding that the plaintiff established by a preponderance of the evidence that a money damages class action was warranted under Fed. R. Civ. P. 23(b)(3).

The plaintiff premised his motion to certify both on the defendants’ blanket exemption for ABMs and the fact that their “primary job duties” were defined by “clearly established company-wide policies.”  The defendants opposed certification on several grounds, including arguing that the plaintiff could not satisfy the commonality and predominance requirements because actual ABM job duties and activities varied and individualized proof would be required for each class member.  The Court disagreed, holding that commonality and predominance are not defeated simply because individualized proof may be necessary to assess whether the defendants properly classified the ABMs.  In that regard, the Court found that the variations identified by the defendants were not large enough to defeat certification in the face of “company-wide policy documents.”

More troubling, however, was the Court’s heavy reliance on cases pre-dating the Supreme Court’s Dukes decision and its holding that class certification was appropriate because the crux of the case is whether company-wide policies—like defendants’ company-wide policy classifying all ABM employees as exempt from overtime pay requirements—violated the putative class members’ statutory rights. The Court held that “the question of whether ABM duties, as defined in defendants’ company-wide policies, support an ‘exempt’ classification under the NYLL is a common issue capable of classwide resolution.”

The Court thus ruled that the proposed class action would achieve economies of time, effort, and expense and promote uniformity of decision to persons similarly situated without sacrificing procedural fairness.  Akin to the “issue certification” some courts are permitting in the Rule 23(b)(2) context in the aftermath of Dukes, this case exemplifies the direction a handful of courts are taking—minimizing individualized differences in the face of a single common issue—and defendants are well-advised to make sure that their submissions at the class certification stage demonstrate not only the existence of individualized issues, but also that those issues destroy any seeming efficiency in trying the case as a class.

The Bottom Line:  A minority of courts are side-stepping the clear guidance in Dukes to certify classes that will ultimately require individualized inquiries.

California Court Proves That They'll Print Anything These Days With Denial of Decertification in Newspaper Carrier Case

When James Bond brandishes his Walther PPK and walks into a printing plant, you know one thing is certain - you will be "treated" to at least a half-dozen newspaper puns.  And, since this article is about a recent California case involving newspaper carriers, it will, of course, be no different.

Ever since Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541 (2011), stopped the presses last summer, courts have been struggling with how to interpret the decision, and more importantly, how to define its holding with pending class actions.  The judge in Dalton v. Lee Publications, Inc., Case No. 3:08-cv-01072 (S.D. Cal. April 24, 2012), faced just such a dilemma.  The plaintiffs, employed as newspaper home delivery carriers, initially sued in 2008 on the premise that the employer, Lee, had misclassified them as independent contractors.  In July 2010, the court certified the class as Lee newspaper home delivery carriers who had signed written agreements designating them as independent contractors.

Lee was black, white, and red all over its face when it saw that a class of 800 employees had been certified, so it quickly appealed.  In November 2010, however, the Ninth Circuit denied its appeal.  Still determined that the certification was not fit to print, Lee moved for decertification following the Dukes decision in 2011.  Primarily, Lee argued that individualized issues predominated over common issues, and that the class of 800 would be unmanageable.

The court disagreed.  Using Dukes as front page, above the fold material, it wasted no time distinguishing the 1.5 million individuals involved there with the "scant" 800 employees of Lee.  Lee argued that the court could not merely look to the similar contracts signed by the plaintiff class members as a "common answer" to the question.  Plaintiffs, on the other hand, convinced the court that Lee kept "extensive records" that purportedly demonstrated mileage, hours, and other information with respect to each class member.  Any individual damages could be determined through those records, and without any kind of "representative sampling."

It wasn't all bad news for Lee, however.  Before putting the paper to bed, the court conceded that if the workers could not present such proof of individualized damages at trial, and they were forced to resort to individual testimony, Lee could renew its motion for decertification at that time.

The Bottom Line:  Even after Dukes, it is difficult to allege individualized damages for decertification purposes when the defendant keeps meticulous records from which it can easily calculate the amounts.

Ninth Circuit Denies Rule 23 Class Certification Based On Actual Duties

Is the GOP slipping something into the water supply in San Francisco?  Do they know some dirty secrets about some Ninth Circuit judges?  Has the whole world gone crazy?

The Ninth Circuit’s decision a few days ago in Delodder v. Aerotek, Inc. continues an encouraging—and surprising—trend in Ninth Circuit wage and hour law toward emphasizing actual duties in overtime misclassification cases rather than standardized job descriptions and other such materials.   The plaintiffs in Delodder claimed that they were misclassified as exempt for overtime purposes under California state law.  They sought class certification under Rule 23(b)(3) on the basis that their work responsibilities were subject to the same common employment policies.  The district court, however, denied class certification based on evidence of variations in the plaintiffs’ actual duties, and the Ninth Circuit affirmed.  In particular, the Court of Appeals agreed that it is proper to accord greater weight to variations in actual responsibilities than to standard corporate policies.  The Court also emphasized the individualized nature of the inquiry regarding whether an employee exercises sufficient discretion to be classified as exempt.

The Ninth Circuit’s view of the California administrative exemption expressed in Delodder is also encouraging.   The Delodder plaintiffs claimed that their duties were not “directly related to management policies or general business operations.” Referring to this argument as a “losing theory,” the Court agreed with the district court that the plaintiffs were engaged in “meeting the needs of Aerotek’s customer companies,” which the Court found is within the scope of the administrative exemption’s “general business operations” prong.

The Delodder decision would be an encouraging sign on its own.  But, viewed in line with Ninth Circuit cases such as  Vinole v. Countrywide Home Loans, Inc., 571 F.3d 935 (9th Cir. 2009), Mevorah v. Wells Fargo Home Mortg., 571 F.3d 953 (9th Cir. 2009), and Marlo v. UPS, Inc., 2011 U.S. App. LEXIS 8664 (9th Cir. Apr. 28, 2011), it seems that it may be part of something bigger.

 Of course, it’s still the Ninth Circuit, so who knows?

The Bottom Line: The Ninth Circuit is issuing opinions that appear to rein in many lower court holdings that made certification of wage and hour cases easier for plaintiffs.

Plaintiffs Swallow Bitter Pill With Dismissal of Class Breach of ERISA Fiduciary Duty Claim for Alleged Wage and Hour Violations

The case of DeSilva v. North Shore-Long Island Jewish Health System, Inc., Case No. 10-CV-1341-JFB-ETB (E.D.N.Y. March 7, 2012), began small, like a lone cough one winter’s morning, before escalating into a full-blown cold, complete with hacking and wheezing.  At first there were six plaintiffs working as nurses.  After two amended complaints, however, the purported class rose to nearly 38,000 current and former employees, enough to make any defendant employer break out in a cold sweat.  They alleged that their pensions and 401(k) or 403(b) plans were not credited with their non-reduced weekly wages and correct overtime compensation.  These claims, however, were actually the symptoms of a much deeper, deadlier problem alleged by plaintiffs: that the defendant maintained three illegal pay policies – the meal and break deduction policy, the unpaid pre-and post-schedule work policy, and the unpaid training policy.  The only cure, of course, was a prescription-strength dose of unpaid wages (among other penalties).

In mid-2011, the defendants filed a motion to dismiss while plaintiffs simultaneously sought expedited notice to the affected employees under 216(b) of the FLSA.  After hearing oral arguments (and nearly nine months of pondering), the court ultimately ruled on the plethora of claims, including (somewhat unusual in an employment context) RICO violations, wire fraud, and forced labor allegations.  More common, however, were plaintiffs’ allegations that defendants had breached their fiduciary duty under ERISA.  The court, in what amounted to a quick nip and tuck of only two paragraphs, examined the plan documents themselves and held that, because the benefits at issue were tied only to compensation paid – not to hours worked or compensation earned through hours – the plaintiffs had failed to state an ERISA cause of action.  Accordingly, the breach of fiduciary duty claims under ERISA were dismissed with prejudice.

Before finally suturing up its decision on the plethora of issues, the court also denied the defendants’ request for dismissal on grounds of Labor Management Relations Act preemption.  Adopting a “wait and see” approach, the court held that the proper time to make the preemption determination was after it was clear whether or not interpretation of the collective bargaining agreements was necessary to decide their claims.

The Bottom Line: Contrasting the age-old medical adage of “take two and call me in the morning,” the court’s ruling here affirms that plaintiffs cannot merely plead a breach of fiduciary duty claim under ERISA and expect results.  One must pay close attention to what the plan documents specify; in this case, the benefits were directly linked to the compensation actually paid, and not the hours worked.  As a result, plaintiffs found themselves discharged and holding the bill.

Inadvertent ESI Disclosure Of Attorney-Client Communication Waives Privilege In FLSA Collective Action

"Hey, Where'd You Get That Document?"

ESI has become one of the most despised three-letter combinations in corporate America (and the lawyers who dutifully serve it). The costs and risks associated with a company's duty to preserve ESI are a headache of their own, but the dangers in production turn that headache into a full-fledged nightmare.

Ladies and gentlemen, Exhibit A: a decision issued against drug store chain Duane Reade in the Southern District of New York on February 28. The case is an FLSA collective action involving claims by assistant store managers that that they were improperly treated as exempt from overtime. During discovery, the employer identified relevant documents from its preserved ESI by using a list of search terms. And, it made sure to identify potentially privileged communications by searching for and flagging documents with the first and last names of its outside and in-house attorneys.

Sounds reasonable enough, doesn't it? There were two million documents--that's documents, not pages--included in their ESI production. Obviously, they couldn't have outside counsel review everything. Search terms are a nice, reliable way to cull down a large volume of documents, right?

Well, despite these safeguards, the employer inadvertently produced an email from one Human Resources representative to another recounting her conversation with an in-house attorney (identified by name) regarding FLSA compliance. As it turned out, the email repeated an admonition from the attorney that assistant store managers--the particular group at issue in the case--generally were not performing a sufficient volume of exempt duties to justify their treatment as exempt employees.

Ouch. In legalese, that's what we sometimes call a "bad fact."

So, you might ask, how did this smoking Howitzer slip through the cracks? Because.....(drum roll)......only the attorney's first name appeared in the document. ESI documents were searched for first and last names, so the memo wasn't flagged. Oops. Even worse, the court ultimately did not require plaintiffs' counsel to return the document or otherwise limit their use of it.

While that's a pretty big load of bad news, there are at least a few encouraging points in the opinion. First, the court held that the memo was, in fact, privileged to the extent that the author of the email was repeating advice from in-house counsel. That's no small victory.

Second, the court agreed that the employer acted reasonably in using search terms as a means of protecting its privileged documents. The only reason the court found that the privilege was waived was because the employer's outside counsel was present at a deposition where plaintiffs' counsel used the document as an exhibit for cross-examination, and conducted redirect on the document without asking the witness for the identities and roles of the people who were mentioned. While the employer's counsel professed that they were not aware that the individual mentioned in the email was an in-house lawyer, the court noted that defense counsel was present for a deposition three weeks earlier where the in-house attorney was specifically identified.

The Bottom Line:There are very few--if any--airtight shortcuts to reviewing ESI, so pay close attention and get an iron-clad clawback agreement. And, make sure the names of your in-house legal staff are etched onto the brains of every outside attorney who touches the case.

California Appeals Court Rejects Attempt to Try California Misclassification Case by Statistics

The California Court of Appeal issued a rare decision in favor of employers last week, when it reversed a class action judgment of $15 million and decertified a class of 260 current and former bank employees who claimed they had been misclassified as exempt and were therefore entitled to meal and rest break premiums.  News of the opinion caused many in the employment defense bar to double check their calendars that it wasn’t April 1.

The class consisted of current and former business banking officers who claimed they were misclassified by USB as outside sales personnel exempt from California’s overtime laws, and were thus unlawfully denied overtime pay.  The central issue on appeal with whether the trial court had properly used statistical sample of class members to determine liability.  Specifically, the trial court had limited the phase of the bench trial dedicated to determination of liability to testimony from and about only 20 members of the class.  The employer was therefore not permitted to introduce significant evidence that several of the non-sample group class members were, in fact, properly classified as exempt.

At the end of this phase of the trial, the trial court found that 19 of the 20 sample class members had been misclassified.  The trial court then used this initial finding to make a finding of liability on a class-wide basis, a determination which, statistically speaking, had a 43.3% margin of error.

The Court of Appeal rejected the trial court’s broad reading of Bell v. Farmers Ins. Exchange, 115 Cal. App. 4th 715 (2004) (referred to by the Court as “Bell III”), which had held that statistical sampling could be used to determine class-wide damages.  Stating that Bell III was “manifestly inapposite” to the question of class-wide liability, the Court of Appeal explained that:

[t]he procedures we approved in Bell III are only superficially similar to the procedures utilized in the present case.  Again, in Bell III we did not have occasion to consider the use of a representative sample to determine class-wide liability, since liability was not an issue on appeal.  Accordingly, the only issue we addressed was the damages calculation itself, and not whether the plaintiff employees had a right to recover damages in the first place.  And our assessment was based on a record evidencing cooperation and agreement among the parties and their counsel.

Use of sampling to determine liability, the Court of Appeal held, was in this case a violation of state and federal due process guarantees, despite its efficacy as a method for liability analysis: “[W]e have never advocated that the expediency afforded by class action litigation should take precedence over a defendant’s right to substantive and procedural due process.”  In short, the court found that the time-consuming individual inquires could not be avoided by using random sampling of class members to determine whether the class, as a whole, qualified for any of the asserted exemptions. 

Though the opinion did not go as far as to make a bright-line prohibition on statistical sampling in class-wide liability determinations, it clearly set a tone that such sampling would be subject to significant scrutiny.  Indeed, the Court relied on the U.S. Supreme Court’s recent decision in Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541 (2011), in which the Supremes rejected wholesale the use of statistical sampling in the determination of Wal-Mart’s liability to a 1.6 million-strong class.  “The same type of ‘Trial by Formula’ that the U.S.  Supreme Court disapproved of in Wal-Mart,” the Court of Appeal noted, “is essentially what occurred in this case . . . . we find this approach to be untenable.”

The court found that the trial court also erred in denying USB’s motion for decertification for many of the same reasons.  The court first found that the trial court’s denial of decertification was based on “the erroneous legal assumption that a finding of liability due to misclassification could be determined by extrapolating the findings based on the [random witness group] to the entire class.”  The court also found that the trial court gave “excessive weight” to the fact that USB classified all of its business banking officers as exempt without inquiring as to the particular employees’ job duties, hours worked, or performance.  Finally, the court noted that it was “doubtful” a trial plan could have been created that would have accounted for the all the necessary individual inquiries. 

Though employers should, of course, remain diligent in their determination of employee exempt/non-exempt status and in their compliance with meal and rest break mandates, the Duran opinion will prove a useful spear in employer’s defense of class actions where plaintiffs regularly attempt to prove their cases with the assistance of statistical sampling and analysis.

The Bottom Line:  The decision in Dukes criticizing attempts at "Trial by Formula" in class actions seems to be taking hold, even in California state courts.

 Authorship credit: Gilbert P. Brosky and Alastair J. Gamble

California Supreme Court's Harris Decision May Become a Helpful Tool in Defeating Class Certification--Or Maybe it Won't

An Irritable Pessimist's View of a Welcome Decision

After several years of waiting, the California Supreme Court handed down its long-anticipated decision in Harris v. Superior Court last week. Given the natural-born suspicion held by management-side lawyers toward anything that wanders its way out of the wilderness that is the California courts, it probably comes as no surprise that we’re left a bit underwhelmed. In fact, we’re left feeling much like a patient immediately following successful brain surgery; sure, we’ve obtained the best possible outcome for which we should probably be thankful, but it feels like we just had our collective skull drilled and cut open only to get a result that might eventually develop into normalcy.

The primary issue in Harris was the degree to which the so-called "administrative/production dichotomy" is controlling in applying California's administrative exemption. Under California Wage Order 4-2001, the first element of the administrative exemption restricts its application to employees who perform work "directly related to management policies or general business operations of [an employee's] employer or his/her employer‘s customers." When applied in isolation without reference to other analytical tools, the administrative/production dichotomy interprets this provision to exclude any employee involved in producing or providing the goods and/or services that the employer is in business to provide (i.e., "production employees"). As illustrated by Bell v. Farmers Ins. Exchange, 87 Cal.App.4th 805 (2001), some California courts further restricted the "administrative" side of the dichotomy to include only those individuals who are actually involved in matters affecting the overall direction of the business and/or its policies.

In Harris, the appellate court held that Bell precluded the defendant employer from establishing a genuine issue of fact as to whether the plaintiff insurance adjusters were administratively exempt. While acknowledging that the adjusters' work was not routine or unimportant (as was the case in Bell), the appellate court held that their work nonetheless was "not carried on at the level of policy or general operations, ... [and therefore fell] on the production side of the dichotomy."

The good news is that the California Supreme Court unequivocally rejected this mechanical application of the administrative/production dichotomy, a holding that is undeniably welcome news for California employers. The breadth of its opinion, however, is somewhat difficult to decipher. For example, in addressing the appellate court's assertion that the administrative exemption is limited to employees who impact the overall business and/or its policies, the Court noted that the appellate court had conflated the proper analysis with a separate element of the exemption (i.e., that an employee's work must be of "substantial importance to the management or operations of the business"). However, the Court stopped short of deciding whether such a requirement would be appropriate in the context of the "substantial importance" prong, and disclaimed any intention to do so. Moreover, the Court specifically denied any suggestion that the dichotomy was misapplied in Bell, and emphasized that its decision in Harris was limited to holding that the appellate court erred by treating the administrative/production dichotomy as dispositive based on the factual record of that case.

So, what does that mean for class certification? Well, we’d like to believe that it means a plaintiff’s lawyer can’t create a common legal question worthy of class certification just by claiming that the putative class members fall on the production side of the administrative/production dichotomy, or by claiming that they do not exercise discretion on matters of substantial importance or significance simply because they do not possess policy-making authority. There certainly is language in the Harris opinion to support this hope. The Harris Court, for example, found unpersuasive a prior case (Bratt v. County of Los Angeles, 912 F.2d 1066 (9th Cir. 1990)) in which the Ninth Circuit suggested that policy-making authority was a requirement for an employee to be treated as administratively exempt. The Harris Court further cautioned that application of the administrative exemption is fact-specific and that courts should not ignore the language of the FLSA regulations and California Wage Order in favor of a mechanical application of the administrative/production dichotomy.

But, after all, we’re talking about California here.

The Bottom Line: Harris is, at the very least, a welcome sign for employers, but there is some measure of ambiguity in its holding for the lower courts to explore.

California District Court Denies Certification of Second Wage and Hour Class in Less than a Month: Early Bird Catches the Worm, but Doesn't Like the Taste

Maryland staffing corporation Aerotek Scientific, LLC (“Aerotek”), allegedly required its employees who worked at one of its call centers in California to arrive at work at least ten minutes before the beginning of their shifts to log into their computers and be at the ready to receive calls at the immediate start of their shifts. While this sounds like a sound customer service practice, Aerotek employee Tamara Pryor alleged that this and other requirements resulted in she and other class members performing pre-shift work without proper compensation.

In Pryor v. Aerotek Scientific, LLC, Case No. CV-10-06575-MMM-AJW, (C.D. Cal. Nov. 15, 2011), the plaintiff brought claims against Aerotek in the Central District of California for the typical litany of state law wage and hour claims, for failure to pay wages due for pre-shift work, failure to pay overtime, failure to provide accurate itemized wage statements, failure to pay wages upon termination, and unfair business practices in violation of California Business & Professions Code Sections 17200 et seq. She further claimed that Aerotek instructed its employees to record only the time they were logged into its telephone system as time worked, although employees also spent time logging into their computer system before they were logged into it. Pryor also claimed that Aerotek required class members to round their start and end times to the nearest 15-minute interval and precluded them from logging into the telephone system before the scheduled start of their shift, which allegedly ensured that the substantial portion of any rounding would be in Aerotek’s favor.

On November 15, 2011, the district court denied certification of the class. In keeping with the growing trend among wage and hour certification decisions, the district court cited Dukes v. Wal-Mart Stores, Inc., 131 S. Ct. 2541 (2011), but denied certification on grounds unrelated to the issues focused upon in that decision. Like its decision in Lessard v. Skywest Airlines, Inc., Case No. 2:11-cv-03769-JHN-VBK (C.D. Cal. Oct. 24, 2011), less than a month earlier, the district court denied certification on the basis that the Rule 23(b) predominance requirement had not been met. The Court concluded that Aerotek’s common time reporting policies were not enough to satisfy the predominance requirement which is “far more demanding” than Rule 23(a)’s commonality requirement. The Court observed that Aerotek’s common time reporting policies would not have had a uniform impact on employees in light of the significant discrepancies in employees’ testimony regarding how early they were told to arrive at work and how long it took them to log into the telephone system. The Court also observed that Aerotek’s rounding practices necessitated individualized inquiries because “even an employee who worked for a few minutes before recording time . . . may have been compensated for the time if the employee rounded his or her total time up at the end of the day.” Accordingly, this precluded reaching a conclusion as to whether, on a classwide basis, employees were underpaid.

The Bottom Line: The Dukes decision is taking hold, at least indirectly. Plaintiffs seeking to assert class claims need to demonstrate a common policy or issue that had a uniform impact on employees that is subject to common proof.

Authorship credit: Dawn Kennedy

Putative Class of Pharmaceutical Representatives' Offensive Collateral Estoppel Argument In Support of Overtime Claim Rejected by Pennsylvania Court

The question of the exempt status of pharmacy representatives has spawned numerous class and collective actions against the pharmaceutical industry. A recent case reflects the court’s rejection of a creative attempt to challenge the exempt status of a putative class of drug sales representatives.

In Ibanez v. Abbott Laboratories.pdf, No. 09-1406, 2011 WL 5572621 (E.D. Pa., Nov. 15, 2011), a court recently held that pharmaceutical sales representatives (“PSR’s”) are exempt from overtime pay. The Court concluded that the “administrative exemption” to overtime applies to PSR’s because they regularly exercise discretion and independent judgment with respect to matters of significance such as pre-planning of calls to physicians, managing their territories and events, and “relationship building” with physicians based on the physicians’ unique practices and circumstances.

In reaching its decision, Ibanez rejected the named plaintiff’s argument that a previous adverse judgment against Abbott in an Illinois federal court precluded the Court from finding the PSR’s exempt from overtime. In Jirak v. Abbott Laboratories, Inc., 716 F.Supp.2d 740 (N.D. Ill. 2010), the Court granted summary judgment to a class of Abbott PSR’s, holding that the PSR’s were entitled to overtime pay because neither the administrative exemption nor the outside sales exemption applied.

The plaintiff argued that Abbott should be “estopped” from successfully arguing that its PSR’s fell within the administrative exemption because it lost the same argument as applied to its nationwide PSR’s in the Jirak case. But, Ibanez held that the plaintiff’s attempt at offensive collateral estoppel was precluded due to considerations of fairness. The named plaintiff in Ibanez had received notice of the Jirak suit and could have joined that case but opted to sit on the sidelines and pursue a separate class action in Pennsylvania for strategic reasons. Ibanez indicated that precluding Abbott’s defense based upon the outcome in Jirak would create an incentive for potential plaintiffs to adopt a “wait and see” attitude instead of promptly asserting their claims. Such an approach does not promote judicial efficiency because the plaintiff would not have been bound had Abbott prevailed in the Jirak litigation. Ibanez found that permitting offensive collateral estoppel in this context could encourage excessive and superfluous litigation.

After concluding that it need not defer to the Jirak decision based upon collateral estoppel, Ibanez distinguished Jirak based on the later court’s deference to the Department of Labor’s amicus brief. Ibanez emphasized that the Third Circuit in two recent cases refused to defer to the Department of Labor’s position concerning the PSR’s entitlement to overtime. See Smith v. Johnson & Johnson, 593 F.3d 280 (3d Cir. 2010); Baum v. AstraZeneca, No. 09-2150, 2010 WL 1063935 (3d Cir. Mar. 24, 2010). And, the Court opined that it would reach the same conclusion regarding the Department of Labor brief even if it were not bound by the Third Circuit’s view of the briefs. Ibanez emphasized that PSR’s necessarily exercise discretion and independent judgment because they obviously could not be effective by merely spitting out a pre-planned script while interacting with physicians.

Courts remain split over whether PSR’s are exempt from overtime. As a result, litigation outcomes on this issue differ from Circuit to Circuit and sometimes from court to court. While the uncertainty this presents is problematic, Ibanez highlights that an employer’s loss in one part of the country on this same issue does not necessarily dictate the outcome in another venue.

The Bottom Line: The exempt status of pharmacy sales representatives is still a hot litigation topic. Creative attempts to use collateral estoppel offensively against an employer may fail if the court is willing to delve into the merits.

California District Court Denies Certification of Wage and Hour Class: Court Thwarts Effort to Punish a Good Deed

An employer permits its employees to trade shifts voluntarily. A nice favor, right? Unfortunately, there are claimants ready to assert class action wage and hour claims when the employees' own decisions create potential overtime issues.

In Lessard v. Skywest Airlines, Inc., Case No. 2:11-cv-03769-JHN-VBK (C.D. Cal. Oct. 24, 2011), the plaintiffs were former ticket agents for Skywest Airlines in California. They asserted that the company permitted employees to trade shifts among themselves, but that it failed to take into account California overtime requirements when the trades resulted in them working over 40 hours per week or 8 hours per day. Part of the reason this was an issue is that section 13 of the federal Fair Labor Standards Act has an exemption for airline workers, so that the state overtime claims may be the only ones that may apply. Perhaps important to the outcome of the case, the trades were voluntary among employees, rather than shifts dictated by the employer.

The plaintiffs also contended that Skywest failed to include various performance rewards - bonuses - into the regular rate for overtime purposes. They asserted the standard array of California Labor Code violations and sought to represent two state-wide class of Skywest agents, one for the shift trade issues, and the other for alleged bonus calculation claims.

The district court denied certification of both classes. The district court cited the recent decision of Dukes v. Wal-Mart Stores, Inc.,131 S. Ct. 2541 (2011), but decided the case on issues that were not directly discussed in that case. It found that neither class met the Rule 23(b) predominance requirement. While the reasons differed slightly between the two proposed classes, the key problem with both was that while the plaintiffs alleged that a common policy existed, they never identified what that policy was and even their own submissions suggested variations in the putative class members' experience. The court also rejected plaintiffs' identification of a general issue regarding the validity of the relevant California Wage Order, finding that it was but one of many issues in the case.

The court concluded that Rule 23(b) was not satisfied, and denied class certification for both proposed classes.

The Bottom Line: Plaintiffs seeking to assert class claims need to demonstrate a common policy or issue whose resolution will determine the outcome of the case.

 

Court Denies Conditional Certification of Putative Class of Restaurant Managers And Assistant Managers

As we have commented before, there are no class actions per se under the Fair Labor Standards Act. Rather, the plaintiffs must demonstrate that the proposed class members are "similarly situated." In making that determination, most courts considering certification of classes under the FLSA now use a two-step procedure. At the first stage, they apply a lenient standard to determine if the employees are similarly situated and, if so, authorize notice to the proposed class. This stage typically goes under the misnomer of "conditional certification," but is now being more correctly referred to as the "notice" stage. At the second stage, typically after more discovery, courts will apply a higher standard, often resulting in the "decertification" of the class they had conditionally certified.

Courts have tended to conditionally certify cases more often than not based on the lenient standard. At least some courts, however, are requiring at least a modest showing and are refusing to issue even conditional certification when that showing has not been made. Most recently, in Ramos v. Burger King Corporation.pdf, Case No. 8:11-cv-642-T-30MAP (M.D. Fla. Oct. 6, 2011), the three plaintiffs were Burger King restaurant general managers and assistant managers who contended that they were misclassified as exempt for overtime purposes. They sought to pursue a nationwide collective action under the FLSA on behalf of all managers and assistant managers at 866 Burger King-owned restaurants.

The plaintiffs moved the court for conditional certification. They supported their motion with their own opt ins, and consents of eight other potential class members. They also pointed to the employer's use of common job titles. The defendant, for its part, submitted declarations from managers who did not want to participate in the case and from district managers who testified as to differences among restaurants.

The district court acknowledged the two-step procedure, but noted that even at the conditional certification stage the plaintiffs still had the burden to show that there were other employees who wanted to opt-in. The court noted that Burger King operated restaurants of different sizes, and that factors such as sales volume, manager experience, and hours of operation could all affect the exempt work being performed by the potential plaintiffs. It concluded that the plaintiffs' showing was "woefully short of meeting the similarly situated standard." It therefore denied conditional certification.

The Bottom Line: Under the two-step procedure for collective actions under the FLSA, a number of courts will hold plaintiffs to making even a minimal showing that there is a class of similarly situated individuals.

California Court Finds Meal and Rest Break Requirements Preempted

Court Washes Out Meal and Rest Break Claims for Class of Whirlpool Drivers and Installers

Tired of the stains those pesky meal and rest break requirements leave on your California operations? If your business is a motor carrier covered by the Federal Aviation Administration Authorization Act of 1994 (“FAAA Act”), some power to help clean up that mess just bubbled up in the Southern District of California.

In Dilts v. Penske Logistics LLC, Southern District of California Case No. 08-CV-318 JLS (BLM) (Oct. 19, 2011), after a class of hourly appliance delivery drivers and installers who were assigned to its Whirlpool account was certified, Penske Logistics LLC filed a motion for partial summary judgment in an effort to eliminate the plaintiffs' meal and rest break claims. Penske did not try to establish that it had not violated California's meal and rest break laws, but rather, it argued that the laws were preempted by the FAAA Act.

The parties did not dispute that the duties of the employees at issue included loading Whirlpool appliances from warehouses in California onto their trucks, transporting the appliances to other locations within California, and installing the appliances. However, the plaintiffs disputed that these activities fell within the scope regulated by the FAAA.

In concluding that the plaintiffs’ activities do fall within the scope regulated by the FAAA, the Court relied upon Subtitle IV of Title 49 of the United States Code which regulates interstate transportation. Specifically, the Court cited subsection (c)(1) which states:

Except as provided in paragraphs (2) and (3), a State . . . may not enact or enforce a law, regulation, or other provision having the force and effect of law related to a price, route, or service of any motor carrier . . . or any motor private carrier, broker, or freight forwarder with respect to the transportation of property. 49 U.S.C. § 14501(c)(1).

The Court found that intrastate activity is covered by the FAAA Act and that Penske qualifies as a “motor carrier . . . with respect to the transportation of property” in this case.

The plaintiffs argued that Penske’s purely intrastate operations in this case brought them outside of the FAAA Act’s regulatory scope. However, the Court disagreed, citing to the text of the statute and Congressional findings that “the regulation of intrastate transportation of property by the States has imposed an undue burden on interstate commerce . . . and certain aspects of the State regulatory process should be preempted.” Pub. L. No. 103-305, § 601(a), 108 Stat. 1569, 1605 (1994). The Court also found that Penske’s activities qualified as those of a “motor carrier” under the definition of the FAAA Act, which broadly defines the term as “a person providing commercial motor vehicle . . . transportation for compensation.” 49 U.S.C. § 13102(14). The Court also noted that “transportation” includes “services related to that movement.” 49 U.S.C. § 13102(23). Because plaintiffs, as Penske drivers/installers, operated commercial motor vehicles which transported property and conducted services related to that movement, the Court found their activities were regulated under the FAAA Act.

After confirming that Penske’s activities fell within the scope regulated by the FAAA Act, the Court then analyzed the issue of whether California’s meal and rest break laws fell within the “preemptive scope” of the FAAA Act. The plaintiffs argued that the FAAA Act did not preempt the meal and rest break laws because, according to the plaintiffs, they do not impose substantive standards “related to” the price, route or service of a motor carrier. The Court found, however, that the history of the FAAA Act and its preemption provision, as well as binding authority from case law led to the conclusion that California’s meal and rest break laws are preempted by the FAAA. Because the preemption language of the FAAA Act did not expressly encompass state regulation of meal and rest breaks, the Court considered the legislative history of Section 14501 and found that it reflects Congress’ “clear and manifest purpose” that the California meal and rest breaks be preempted.

To determine whether California’s meal and rest break laws were within the scope of the FAAA Act’s preemption provisions, the Court analyzed whether the laws, which do not directly target the motor carrier industry, “‘bind’ Penske’s prices, routes or services and thereby ‘interfere with competitive market forces within the industry,’” and found that they do. Penske argued, and the court agreed, that the “fairly rigid meal and break requirements impact the types and lengths of routes that are feasible” and that while “the laws do not strictly bind Penske’s drivers to one particular route, they have often the same effect by depriving them of the ability to take any route that does not offer adequate locations for stopping, or by forcing them to take shorter or fewer routes. In essence the laws bind motor carriers to a smaller set of possible routes.” Penske also asserted that the meal and rest break laws have a significant impact on Penske’s services, in that scheduling off-duty meal periods for drivers would require one or two less deliveries per day per driver, and the mandatory breaks reduce driver flexibility, interfere with customer service, and, “by virtue of simple mathematics,” reduce the amount of on-duty work time allowable to drivers and thus reduce the amount and level of service Penske can offer its customers without increasing its workforce and investment equipment. Accepting these undisputed facts as true, the Court found that the length and timing of meal and rest breaks seemed “directly and significantly related to such things as the frequency and scheduling of transportation” and that the “connection to ‘schedules, origins, and . . . destinations’ is far from tenuous.” The key issue, the Court found, is “that to allow California to insist exactly when and for how long carriers provide breaks for their employees would allow other States to do the same, and to do so differently” and (quoting the Supreme Court in Rowe v. New Hampshire, 552 U.S. 364, 373 (2008)) that “‘to interpret the federal law to permit these, and similar, state requirements could easily lead to a patchwork of state service-determining laws, rules and regulations.’’’ Ultimately, the Court found that “state regulation of details significantly impacting the routes or services of the carrier’s transportation” is “itself preempted by the FAAA Act.”

In their attempts to persuade the Court that the California meal and rest break laws were not preempted by the FAAA Act, the plaintiffs characterized the laws as “simply the requirement to pay one hour of wages” in order to analogize their case to other cases in which courts have found that wage hours are not preempted. The Court found that this was a “mischaracterization,” because the meal and rest break laws “are not simply wage laws which require employers to pay employees a certain wage and thus indirectly affect the prices of a service.” Rather, they prescribe events “that must occur over the course of the driver/installer’s day.” The Court was also not persuaded by the plaintiffs’ argument that the California meal and rest break laws come within the safety exception of the FAAA Act. While the Court acknowledged that the public health concerns addressed by the meal and rest break laws are serious, it held that they are not directly connected to motor vehicle safety and that therefore, the motor vehicle safety exception to the FAAA Act’s preemptive scope does not apply, and California’s meal and rest break laws are preempted by the FAAA Act.

The Bottom Line: If you are a transportation company and your employees’ work is regulated by the FAAA, you may have a “clean” defense to assert against claims for California meal and rest break violations.

California District Court Denies Certification of Putative Class of Independent Contractor Strippers

COURT:  EXOTIC PERFORMER MUST DANCE THE DANCE TO LEAD A CLASS ACTION

An exotic dancer’s effort to certify a class of dancers in a minimum wage suit against an adult night club in California hit a bump and ground to a temporary halt in early October after a federal court determined she could not serve as a class representative.

The named plaintiff in Beachemin v. Tom L. Theaters, Inc. No. SACV 11-0394-DOC (C.D. Cal. Oct. 6, 2011), who went by the pseudonym “Ms. Behaved,” apparently didn’t “misbehave” enough at the club, Fantasy Topless in Colton, California, to become a member of the class she wished to represent. In a tentative order, the court denied class certification after the defendants argued that Beauchemin had only auditioned for a spot at the club and had performed only one dance for less than three minutes.

Beauchemin brought the suit against Fantasy Topless and its owners alleging that they had misclassified their dancers as independent contractors, failed to pay them minimum wage in violation of the Fair Labor Standards Act and California law and forced the dancers to share their tips with management.

This case is one in a series of class actions that exotic dancers have pressed against adult night clubs alleging claims under FLSA and state minimum wage laws. For the most part, exotic dancers have been successful in their legal quests. For example, the Northern District of Georgia in September held that a group of nude dancers at a club in Atlanta were wrongly classified as independent contractors and should have been classified as employees under the FLSA, entitling them to minimum wage and overtime compensation. See Clincy v. Galardi South Enterprises, Inc., No. 1:09-CV-2082-RWS (N.D. Ga. Sept. 7, 2011).

The California court in Beauchemin, however, noted that Beauchemin could not serve as a class representative because she failed to satisfy both the typicality and adequacy prongs of Federal Rule of Civil Procedure 23. The court by no means dropped the final curtain on the strippers’ class action show. The court noted that another member of the class could step into the limelight to lead the class to certification.

Cases involving exotic dancers are resulting in the creation of a body (no pun intended) of case law involving independent contractor status. In the years ahead, we can expect to see these holdings applied to more mainstream employers. The Beauchemin case is notable as part of this trend, but also because it is a relatively uncommon case in which certification is denied due to a lack of adequacy of representation.

The Bottom Line: Even potentially good class action claims need viable lead plaintiffs. Courts will give the plaintiffs leeway to find a suitable plaintiff if the initial representative is found to be inadequate.

Second Circuit Finds FLSA Collective Actions and State Law Class Actions Compatible

One of the hottest topics in class/collective action litigation this year has been the availability of both an FLSA collective action and a state law class action in the same suit. We've already written several times about some of these cases, with a distinct difference in approach and outcome among the various courts. Some courts have found the two schemes incompatible, while others have found that the two different schemes could be maintained in the same lawsuit.

The arguments in favor of incompatibility are compelling. Section 16(b) of the FLSA, 29 U.S.C. § 16(b), the statute creating the collective action vehicle, was passed in response to "a national emergency spawned by out-of-control litigation of employee minimum wage and overtime claims." Ellis v. Edward D. Jones & Co., 527 F. Supp. 2d 439, 450 (W.D. Pa. 2007). Indeed, the legislative history reflects that section 16(b) was passed to limit collective claims. In addition, having simultaneous opt-in and opt-out classes will invariably breed confusion, as class members will need to make opposite elections regarding which, both, or either of the two claims they may elect to participate in.

On September 26, 2011, the Second Circuit swept these concerns aside and held that state law claims could be maintained as a class. In Shahriar v. Smith & Wollensky, Case No. 10-1884-cv (2d Cir. 2011), the plaintiffs were waiters working for the Smith & Wollensky Park Avenue restaurant in New York. They contended that certain of the restaurant's tipping practices, such as requiring the sharing of tips with non-service workers, violated the FLSA, New York law, or both. While the opinion is not entirely clear on this point, it appears that the district court conditionally certified the FLSA class in 2008, and a total of 25 plaintiffs (including the original plaintiffs) opted in. The defendant took no further steps with respect to class action treatment of the state law claims until the eve of trial, when the court granted certification on the New York claims. The district court expressed concern over the late challenge to a state law class and practical concerns as to what would happen with respect to the state law claims. While finding it a close call, the court certified the case for a class of 275 wait staff employees. The Second Circuit granted review of that decision under Federal Rule 23(f).

The court of appeals affirmed. It largely ignored the statements in the legislative history over the need to limit FLSA classes and instead attributed section 16(b)'s opt-in requirement to a fear of retaliation by employers. Curiously, all of the cases cited by the court cited for this proposition about Congress’s intent from the 1940s were from district courts in the Second Circuit from at least 50 years after section 16(b)'s passage. Analyzing the issue as one of the exercise of supplemental jurisdiction under 28 U.S.C. section 1367, it therefore found no compelling reason why the district court could not hear the state law claims as a class. It also noted holdings of other courts finding the two schemes compatible, such as Ervin v. OS Restaurant Services, Inc., 632 F.3d 971 (7th Cir. 2011), a decision we wrote about on January 26.

Since it ignored the statute's legislative history, the Second Circuit reached the unsurprising conclusion that in most cases section 16(b) and Rule 23 would not be incompatible. It also analyzed the district court's application of Rule 23 and found there was no abuse of discretion in certifying the class because all of the wait staff were subject to the same challenged tip practices. What may have made the case easier for the court was the fact that all of the plaintiffs were from the same facility and the same state, thus minimizing potential differences among them.

The bottom line: There remains a split of authority as to whether a plaintiff can maintain both a state law class action and a federal collective action in the same case.

Western District of Pennsylvania Decertifies Funeral Home Worker Class and Reminds Plaintiffs They Can't Take It With Them

Fair warning to our readers – most of the puns in this article will likely be dead on arrival.

It goes without saying that for most of us, the last place we’re likely to be found (literally and figuratively) is inside of a funeral home. For the plaintiffs in Prise v. Alderwoods Group, Inc., Case No. 2:06-cv-01641-JFC (Sept. 9, 2011), however, it was a way of life. The plaintiffs in Alderwood were funeral home workers who initially filed their lawsuit in 2006. They alleged violations of the FLSA with regard to on-call work, overtime preapproval, training for licensure, community work, and meal break work. In the dead of winter, January 2011, the court conditionally certified a class of nine funeral home positions, including apprentice funeral director/embalmer, location manager, arranger, and location administrator. A total of 721 opt-in plaintiffs joined the lawsuit.

Defendant Alderwoods moved to decertify the action on the grounds that plaintiffs failed to meet their burden to demonstrate that they were similarly situated for each of the five pay policies in question. It explained that the class claims should be deep-sixed because there was no single, corporate-wide decision, policy or plan to violate the FLSA, and because the pay policies were administered in a decentralized manner "depending on the individual circumstances at each funeral home location." In other words, every "body" is treated differently.

In light of recent decisions from California and Pennsylvania, the court analyzed whether the class members of each compensation group were substantially similar by examining their: 1) factual and employment settings; 2) various defenses available; and 3) fairness and procedural considerations. With these factors in mind, it did not take long for the court to put the plaintiffs’ claims on ice.

First, not all of the plaintiffs were required to perform community work as part of their job duties. Rather, the defendant "encouraged" such work, but never required it. Similarly, with regard to on-call work, several sample plaintiffs (including the named plaintiffs from Pennsylvania) indicated that they were paid for on-call work—which stood in direct contrast to other plaintiffs from California, who were not. The same was true for obtaining a license to sell “pre-needs” insurance; some plaintiffs testified that they were compensated while they obtained their licenses, while others were not.

Finally, several plaintiffs in Kansas asserted that they were consistently required to work, uncompensated, through their entire meal break or a portion of their meal break. (Giving extra meaning to the phrase, "you can rest when you’re dead.") Simultaneously, several plaintiffs in Washington and Georgia testified that they were compensated for work performed during meal breaks. Indeed, the court noted that the common thread running through plaintiffs’ testimony was that the meal break practices varied not only among plaintiffs, but even for each sample plaintiff viewed in isolation. Thus, after the court’s quick dissection and decertification of their case, plaintiffs were left in dead silence.

The Bottom Line: Engaging a nationwide class for a collective action brings a significant risk to the table for plaintiffs: the more members and states one attempts to include, the greater the chance that a defendant will be able to show substantial differences between class members, particularly when the court considers fairness and procedural issues in its analysis.

If At First You Don't Succeed....Your "Plan B" Will Probably Fail, Too

Having already struck out on a curveball they thought was a fastball over the middle of the plate, Schering Corp. is now 0 for 2 following the latest ruling from the Connecticut federal district court in Kuzinski et al. v. Schering Corp.pdf., Case No. 3:07-cv-0233-JBA (D. Conn. August 5, 2011).  The case began over four years ago, when Schering's sales reps alleged that Schering intentionally misclassified them as exempt under the FLSA.  In its first at-bat, Schering argued that the plaintiffs were subject to the FLSA's outside sales exemption, and thus not entitled to overtime.  Given the decades of support for this proposition, the crowd (and, most likely, Schering) perhaps expected a long drive to deep centerfield...a-wayyyy back...gone!  The court, however, added a previously unseen curveball to its repertoire, finding that the outside sales exemption was not available because Schering's sales reps did not actually sell their products directly to consumers.  Rather, according to the court, the sales reps merely encouraged doctors to prescribe the company's products, which indirectly resulted in increasing sales.  Subsequently, the Second Circuit approved this analysis in In re Novartis Wage and Hour Litig., 611 F.3d 141, 150 (2d Cir. 2010).

Undaunted by its first strikeout, Schering strode out of the dugout a second time, knocked the dust from its cleats, and stepped into the batter's box again with a new argument: that its sales reps were covered by the FLSA's administrative exemption because they exercised discretion and independent judgment in promoting the sale of Schering's drug products.  The court shook off this changeup; however, striking Schering out yet again.  In so holding, the court compared the plaintiffs to the "employee in the clothing store who assists customers in finding their size of clothing," who "roams the floor" and adjusts her sales pitch to promote particular products to individuals.  The court particularly noted in this regard that the exercise of discretion and independent judgment with respect to matters of significance requires more than "the use of skill in applying well-established techniques, procedures, or specific standards."  (It should be noted that the Second Circuit reached the same conclusion in regarding to the administrative exemption in its Novartis decision mentioned above.)

Thus, unfortunately for Schering, it was back to the dugout, 0 for 2 in its first two at-bats. 

The Bottom Line: Given the circuit split on whether pharmaceutical sales reps are covered by the outside sales exemption (see Christopher v. SmithKline Beecham Corp., 635 F.3d 383 (9th Cir. 2011) and the unavailability of the FLSA's administrative exemption, pharmaceutical companies will remain somewhat in limbo as to whether they may appropriately treat such employees as exempt.  Moreover, this uncertainty is not likely to be resolved unless and until the Supreme Court weighs in on the issue, and the Court notably denied certiorari in the Novartis case.

 

The Southern District of New York Denies Conditional Certification of Proposed Overtime Class of Store Managers

Plaintiff Given a Bitter Pill to Swallow in Vitamin Shoppe

Just as Harry Potter or Transformers will rule over the summer box office, the Supreme Court’s decision in Wal-Mart v. Dukes will undoubtedly reign supreme over the employment law class and collective action discussions for the summer of 2011.  But even amidst the big-budget thrills and headlines of Lord Voldemort or Dukes, other movies and decisions of note still slip through under the radar.  Such is the case with Vasquez v. Vitamin Shoppe Industries, Inc.pdf Case No. 10 CIV 8820 (LTS) (THK), which the Southern District of New York handed down earlier this week.  

Plaintiff Vasquez moved the conditional certification of a nationwide class of Vitamin Shoppe store managers for failure to pay overtime under the FLSA.  His argument hinged on the allegation that he was misclassified as exempt, based on his contention that he spent 80 percent of his time performing non-managerial tasks.  (Incidentally, while such an allegation could be problematic for the employer under California law, it is far from fatal under federal law, which looks to the importance of duties, rather than the time spent on them to determine the primary duty).  To support his claim for conditional certification and class notice, plaintiff submitted his own personal declaration and copies of his paystubs.  Although he averred that he had “personal knowledge” of other store managers who performed the same work, he could not identify any by full name, nor offer any details regarding what duties they performed.  Only later, in his reply brief, did the plaintiff finally offer a modicum of more detail, including generalized descriptions of what non-managerial tasks the other store managers performed.

The defendant, however, decided that when it came to its opposition, “more is more.”  For every measure that plaintiff was sparse in his pleadings, Vitamin Shoppe added a voluminous record, consisting of corporate documentation confirming managerial control, declarations from multiple store managers in several states, and descriptions of the managerial tasks the store managers were required to, and did in fact, perform.

In reaching its decision, the Southern District acknowledged that plaintiff’s burden at the conditional certification stage was minimal.  Even with that low burden, however, the court emphasized that certification was “not automatic.”  The court reiterated that plaintiff must prove that he and other potential plaintiffs were subject to a common policy or plan that violated the law.  Simple, conclusory allegations were not enough.  Taking into account the plaintiff’s declaration and evidence, which relied almost entirely on his own personal experience, the court found the plaintiff fell short of meeting his burden.  The court described its reasoning in plain terms:  “The logic of Plaintiff’s argument that he is entitled to nationwide class certification appears to be the following:  he has identified a handful of SMs whose predominantly non-managerial duties belie their executive exemption.  All SMs are exempt.  Therefore, all SMs are misclassified.”  This misses the mark.  Mere classification of a group of employees as exempt under the FLSA is not enough, the court explains.

Ultimately, the plaintiff did not go home empty-handed.  While the court refused to grant a nationwide class of store managers, it did certify the managers at the seven stores that plaintiff mentioned and testified regarding in his reply brief.

The Bottom Line:  A lenient standard at the conditional certification stage does not mean conditional certification is a “guarantee.”  The plaintiff must show more than personal knowledge and a single declaration to get a nationwide class.

Another Court Finds Rule 23 State Law Class Actions Incompatible With FLSA Collective Actions

We've written several times this year about the wide split in authority regarding whether a plaintiff in a wage and hour case may bring both a collective action under the FLSA and a Rule 23 class action with respect to claimed parallel violations of state law. Apart from concerns over the management of simultaneous "opt-in" and "opt-out" classes, many courts refusing to permit both have noted the legislative history of FLSA section 16(b), which created the collective action vehicle. These courts have found, based on the statute's history, that Congress passed section 16(b) in response to "a national emergency spawned by out-of-control litigation of employee minimum wage and overtime claims." Ellis v. Edward D. Jones & Co., 527 F. Supp. 2d 439, 450 (W.D. Pa. 2007).

Earlier this year, the Seventh Circuit concluded in Ervin v. OS Restaurant Services, Inc., 632 F.3d 971 (7th Cir. 2011), that both could be maintained, a decision we wrote about on January 26. Subsequently, as reflected in our blog entries on May 30 and June 6, both the Southern District of New York and the Middle District of Pennsylvania have found that the two are incompatible, and cannot be combined.

On June 8, 2011, the Western District of Pennsylvania, in Bell v. Citizens Financial Group, Inc.pdf, Civil Action No. 10-0320 (W.D. Pa. June 8, 2011), again weighed in on the issue and held that the two could not be combined. After reviewing the conflicting authority, it found that permitting both "would allow plaintiffs to evade the requirements of the FLSA," largely by "eviscerat[ing]" the purposes of the FLSA's opt-in requirement. It therefore denied certification of a state law class when it had already certified the class as an opt-in class under the FLSA.

The Bottom Line: The legislative history of FLSA section 16(b) makes it clear that the opt-in requirement was intended to limit overtime litigation, but there is a distinct split among courts whether the plaintiffs can avoid the requirement by seeking a state law class on the same issues.

Trial Plan Prompts Decertification of FLSA Class

A recent case demonstrates that it is often easier in theory than in practice to contend that a large group of employees are "similarly situated" for purposes of certifying a collective action.  These differences can prove fatal to the class even though the plaintiffs may win impressive early procedural victories.   In Espenscheid v. Directsat USA, LLC.pdf, Case No. 09-cv-625-bbc (W.D. Wis. May 23, 2011), the plaintiffs, a grop of satellite installation technicians, brought suit under the FLSA and various state laws, contending that they were improperly denied overtime.  The court initially granted conditional certification, and approximately 1,000 potential class members opted in.  Later, the court also certified the case as a Rule 23 class action under the laws of the states of Wisconsin, Pennsylvania, and Minnesota, and denied the defendant's motion to decertify the conditionally certified FLSA class.  The defendant twice unsuccessfully sought Rule 23(f) review from the Seventh Circuit. 

Thus, until weeks before trial, the plaintiffs had won several key procedural victories.  In each of its rulings district court concluded that, while there were differences among the class members, the defendant had uniform policies and practices that it believed rendered class treatment appropriate.  It also expressed the belief that subclasses could resolve some of the issues the defendant had raised.

Things started to fall apart for the plaintiffs after the court denied cross motions for summary judgment.  While ordinarily the denial of such motions would be more of a benefit for the plaintiffs than the defendant, in this case the court combined its ruling with a request for a plan for trying the case.  At this point, nothing went well for the plaintiffs.  As part of their plan, they retained an expert and submitted a damages report that largely cut across the subclasses created by the court.  After striking the report, the court ordered the plaintiffs "to articulate how they were planning to address the distinct issues represented by each subclass." 

Ultimately, the court rejected the plan submitted by the plaintiffs in that, among other problems,  it:  (a) failed to address the issues specific to each subclass; (b) failed to distinguish among the various types of violations the plaintiffs claimed; (c) failed to explain how the proposed "representative plaintiffs'" claims were representative of the whole class; and (d) failed to account for variation in the type of work among different offices.  Further, the court found that even where the plaintiffs did submit generalized proof, the defendant's arguments would invariably require the same type of individualized inquiry a class was intended to avoid.  Thus, with trial only two weeks away, the court decertified the class and converted the trial to one only on the individual plaintiffs' claims.

Incidentally, this case is not unlike that of Marlo v. UPS, which we wrote about in a post on May 6, in which the district court decertified a case it had certified due to problems that arose with the class while determining how to best try the case, and the Ninth Circuit affirmed.

The Bottom Line:  It is better that wisdom comes late rather than never.  The practical issues in trying a class action oftentimes become apparent only once the court and parties actually consider the logistics of trial.

Court Decertifies FLSA Class of AT&T Mobility Retail Workers

As we have commented before in this blog, courts considering certification of collective actions under the FLSA often use the two-step procedure generally attributed to the court in Lusardi v. Xerox Corp., 118 F.R.D. 351 (D.N.J. 1987).  Under that procedure, the court first determines whether to “conditionally” or “provisionally” certify the class.  This first step typically relies upon a relative showing that the putative class members are similarly situated and is made on an incomplete evidentiary record.  If the case is conditionally certified, the court will direct notice the proposed class and permit potential class members to opt into the litigation.  Following the close of that period and additional discovery, the defendant typically moves to “decertify” the conditionally certified class.  This second motion is decided under a stricter standard (for the plaintiffs) and often results in the class being decertified.  A recent case from the Southern District of New York again shows that even large “conditionally” certified classes are being decertified and that the plaintiffs cannot rely simply on uniform policies, but must demonstrate some class-wide illegal policy or practice.

In Zivali v. AT&T Mobility.pdf, Case No. 08 Civ. 10310 (S.D.N.Y. May 12, 2011), the plaintiff was a nonexempt employee working at an AT&T Mobility retail store.  He contended that, largely as a result of the company’s time-keeping system, he was not appropriately paid for his wages and overtime. He specifically pointed to issues such as needing supervisor approval for overtime, having to work through meal periods, and having to work “off-the-clock,” issues that he claimed arose because of difficulties in capturing such time in the company’s electronic time-keeping system.   He sought to represent a class of all such employees nationwide.  In 2009, applying the lower standard, the court conditionally certified the class.  See Zivali v. AT&T Mobility, 646 F. Supp. 2d 658 (S.D.N.Y. 2009).  Over 4,100 plaintiffs ultimately opted in from over 2,000 AT&T Mobility stores across the United States.  As is usual for the plaintiffs in these cases, so far the case was going well for them.

But then comes phase two - the decision whether to decertify the class.  Following additional discovery and the depositions of approximately 30 class members, the defendant moved to decertify the class.  Applying what it described a “more ‘stringent standard of proof,’” the court reviewed the defendant's submissions.  The court found that the plaintiff had the burden under section 16(b) of the FLSA, 29 U.S.C. section 216(b), to demonstrate that the putative class members were similarly situated.  It then determined that the electronic time-keeping system challenged by the plaintiffs, as well as the company’s corporate policies, were themselves lawful.  This finding was significant because certification under the FLSA requires not simply the existence of uniform practices or policies, but ones that actually violate the law.  

Because there was no overarching policy that violated the FLSA, the court concluded that the case would devolve into a series of individual determinations over why particular employees at particular stores might not have been paid the wages they were due.  As to claims of off-the-clock time, for example, the court found that each employee’s situation was different.  Some received customer calls on off time; others did not.  Some managers expected employees to review customer emails on off hours while other did not.  The same was true for the other claimed violations. Some employees took their meals without incident or even were able to take them at home, while others reported customer interruptions or other difficulties.  Estimates of off-the-clock time ranged from totally de minimus duties to those taking only one or two minutes to more extensive time.

Ultimately, the court determined that “the many fact-specific issues in this case would essentially require 4,100 mini-trials.”  Applying the higher, second-stage standard, the court decertified the class and dismissed all of the claims except those of the single named plaintiff.

The Bottom Line:  A viable FLSA collective action class requires uniform policies or practices that violate the Act, not simply uniform policies.

Fourth Circuit Affirms Summary Judgment Over to Proposed Overtime Class of Store Managers

Three years ago, in Morgan v. Family Dollar Stores, Inc., 551 F.3d 1233 (11th Cir. 2008), the Eleventh Circuit affirmed a large jury verdict in a collective action against the Family Dollar Store retail chain challenging the exempt status of its store managers.  That victory, however, proved to be no guarantee of success in later litigation against the same or even similar employers.

In In Re Family Dollar FLSA Litigation.pdf, Case No. 09-2029 (4th Cir. Mar. 22, 2011), the plaintiff (Irene Grace), like the plaintiff in Morgan, had been the manager of a Family Dollar Store location.  She filed suit in 2004.  She contended, again like the plaintiff in Morgan, that she spent most of her time on nonexempt duties and that she should have been paid overtime wages.    She was also represented by the same lawyers who had brought the Morgan lawsuit, and she asserted the same class-wide allegations.  So far, sounds good for the plaintiff, but there her claim starts to fall apart.

Although Grace filed her action in the Middle District of Georgia (which lies within the Eleventh Circuit), it was transferred to the Western District of North Carolina where other litigation against the company was pending.  That court denied conditional certification under section 16(b) of the FLSA, but 74 plaintiffs still filed opt-in forms.   Following Grace’s deposition, the employer moved for summary judgment as to her claim, a motion the court granted.

The Fourth Circuit affirmed.  It noted Grace’s claim that she spent over 95 percent of her time performing nonexempt duties such as handling freight, running a cash register, and doing janitorial work.  She also, however, interviewed and evaluated employees, assigned work, and was generally responsible for ensuring that the store was profitable.   The court found that the amount of time she spent on the allegedly non-exempt duties was not the critical factor for the reason that even while she was performing them she was engaged in managing the store.   Thus, her primary duties satisfied the executive exemption.

Interestingly, the court cited, but refused to recognize the Morgan case as controlling.  It found that Grace’s testimony, not that in Morgan, governed the case.  It refused to assume that the two cases were factually identical. 

As to the class issues, the court found no abuse of discretion in the denial of conditional certification given the variation in store size and manager responsibilities.

Incidentally, a different district court recently granted summary judgment in a similar case against rival Dollar General Stores.  See In Re Dollar General Stores FLSA Litigation.pdf, Case No. 5:09-MD-1500-JG (E.D. N.C., Jan. 19, 2011) (concluding that store managers were exempt).

The Bottom Line:  Cases turn on their own merits.  That plaintiffs prevail on the class and merits issues in one case is no guarantee of a similar outcome in another.

Ninth Circuit Affirms Decertification Of California Wage And Hour Case Involving Dock Supervisors

Thomas Hobbes famously observed that life is short, nasty, and brutish.  A recent case from the Ninth Circuit demonstrates that litigation is similar, except that it is not short.

In Marlo v UPS.pdf (9th Cir., April 28, 2011), the plaintiff was a UPS employee who held various supervisory positions in connection with the movement of freight.  He contended that he was misclassified as an exempt employee under California law and asserted claims for unpaid overtime as well as the usual assortment of related California claims.  This claim, incidentally, would have been difficult to bring under federal law due to the application of the Motor Carrier Act (“MCA”).  The FLSA contains an overtime exemption for employees performing certain functions in connection with interstate transportation under the MCA, but has no direct California equivalent.  See 29 U.S.C. section 213(b)(1).

Marlo brought his action in May of 2003, and the court certified a class of California UPS supervisors in 2004.  In 2005, the district court granted summary judgment in UPS’s favor.  In 2007, however, in a decision that spans only a handful of paragraphs, the Ninth Circuit reversed, citing unspecified questions of fact.  254 Fed. Appx. 568 (9th Cir. 2007).  So far, so good for the plaintiffs, although the case was now four years old.

On remand, the district court decertified the class.  Upon reviewing the parties’ positions, it found that the need for an individual inquiry demonstrated that the case did not satisfy the predominance requirement of Rule 23(b)(3).  It stated that while the employer bore the burden of establishing an exemption under California law, the plaintiff had the burden to establish the elements of Rule 23.   In particular, it rejected the plaintiff’s reliance on what he claimed were centralized control and uniform policies.  Interestingly, it also refused to rely on an annual survey UPS itself had conducted because it had not used a reliable methodology.

Marlo’s individual claims were tried and, following a nine-day trial, the jury found in Marlo’s favor on some, but not all claims.  Both sides appealed.

The Ninth Circuit affirmed the decisions below.  As to certification decision, the Ninth Circuit held that the district court did not abuse its discretion in decertifying the class and did not, by evaluating the existence of common proof, improperly weight the evidence as to the merits.  After nine years of litigation, the individual plaintiff prevailed, but there was no class-wide determination.

The Bottom Line:  Wage and hour class actions can take on a life of their own.  Individual differences among employees will still defeat certification, even when the named plaintiff’s claims are found to have merit. 

California Appellate Court Sends Mixed Signals in Affirming Denial of Class Certification.

The Second Appellate District in California recently affirmed a trial court's refusal to certify a class of store managers in Mora, et al. v. Big Lots Stores, Inc.pdf., Case No. B221949 (April 18, 2011).  Whether this case should be treated as a welcome sign for employers, however, remains an enigma wrapped inside a riddle (served with a delicious side salad of suspicion topped with freshly grated paranoia).

The plaintiff store managers claimed they were owed overtime (along with the standard litany of other claims under California law) because they spent the majority of their work hours performing nonmanagerial, nonexempt work.  The plaintiffs moved for class certification, arguing that (i) they all shared the same job classification and job description, (ii) the company classified them as exempt executives based on the duties listed in the job description, and (iii) the “special sauce” of the combo meal, that their duties all varied from the job description in the same respects and to the same extent.  In support of this position, the plaintiffs submitted 44 declarations from current and former store managers that—surely by coincidence and without any prodding from counsel—just happened to describe precisely the same nonmanagerial duties (i.e., stocking shelves, moving merchandise, working a cash register).  They also relied upon testimony from a corporate representative that the company classified all store managers as exempt under the California executive exemption based upon the duties listed in the corporate job description.

In response, the company argued that the activities performed by its store managers varied based on a number of factors, and that they split their time among these various responsibilities in unique ways.  In addition to the deposition testimony of plaintiffs and company representatives, the company also introduced a report from an expert that was based on data collected through direct observation of 40 randomly selected store managers for a full workweek.  (Perhaps the next fertile ground for overtime class actions will be observers used by experts to collect evidence regarding potential overtime class members?)  Based on this data, the expert concluded that there were large differences among the store managers in the functions they performed and how they allocated their time among their responsibilities, and that approximately 2/3 of the managers spent more than 50% of their time on exempt managerial functions.  (EDITOR’S NOTE: The quantitative 50 percent threshold is unique to California state wage and hour law.)

Applying the California "well-defined community of interest" test (which essentially incorporates FRCP 23(a) and (b) concepts of typicality, adequacy and predominance), the trial court denied class certification.  The court found that the variation among the store managers in how they allocated their time among their responsibilities precluded the plaintiffs from establishing typicality and predominance.  (Interestingly, the court also found that the named plaintiffs' "checkered" work histories precluded them from serving as adequate class representatives.)

On appeal, the plaintiffs argued that the trial court's decision improperly focused on "issues of fact" that pertained to the merits of their claims.  The appellate court disagreed.  Though it acknowledged the plaintiffs’ showing that all class members were treated as exempt and that they shared the same job description regardless of store location, the court found it notable that the plaintiffs did not allege that the duties listed in the job description were nonmanagerial (and therefore nonexempt).  Rather, the court explained, the plaintiffs were attempting to obtain class certification based upon a factual showing that their actual duties varied in similar ways from the corporate job description, due to a common corporate policy and practice.  Because the trial court had conflicting evidence before it on this point, the appellate court held that it was not an abuse of discretion for the judge to credit Big Lots' position over that of the plaintiffs.

Fantastic so far, right?  Both the trial court and the appellate court are poking around beneath the warm crust of the plaintiffs’ job description, like sticking one’s finger into a pie to see what flavor it is.  In regard to this point, the expert testimony presented by the employer is of particular note in that it was based on direct observation of a significant sample.  Thus, the expert was able to base his opinion on actual, day-to-day activities rather than boring old statistics and inferences. 

Then things get weird.  The appellate court observed that it would not have been an abuse of discretion for the trial court to certify the proposed class based on the plaintiffs' evidence.  This is the same evidence that the trial court described as consisting of “identical and undetailed declarations.”  The employer, in contrast, submitted expert testimony based on direct observation of 99,000 work events spanning more than 1,700 work hours.  That’s like comparing a pastel M&M to a life-size chocolate bunny.

The Bottom Line:  In preparing job descriptions, employers should remain vigilant of the fact that such materials are frequently appropriated  (some would say "misappropriated")  by plaintiffs and their counsel, and that in the past some courts have certified classes based on such descriptions in connection with other evidence.  Where practical and accurate, the potential variations in a particular job classification should be acknowledged and at least minimally described.

Another Court Denies Certification of a Class of Retail Loss Prevention Associates

We just wrote about a recent case in which a court refused to certify a class of Wal-Mart loss prevention employees.  See Bramble v. Wal-Mart Stores Inc., Case No. 09-04932 (E.D. Pa. Apr. 11, 2011).  In the Bramble case, the court found that the duties of the employees were simply too diverse to justify even conditional certification. 

Only two days later, another court denied certification of an even harder case against rival retailer Target.  In Mullins v. Target Corp.pdf., Case No. 09-7353 (N.D. Ill. Apr. 13, 2011), the plaintiff was an "investigator" for Target, and she claimed that she had been misclassified as exempt under the FLSA.  Her case was somewhat more difficult from the employer's standpoint because she had no managerial duties and the only potentially applicable exemption was the administrative exemption.  In Bramble, the employer appeared to have the easier executive exemption available.   Like the Wal-Mart plaintiff, the plaintiff in Mullins sought to represent a class of those like her nationwide, and she also moved for conditional certification under section 16(b) of the FLSA.  She fared even worse, however, because the court granted summary judgment against her.

The court analyzed the plaintiff's duties and found that her investigative activities did satisfy the administrative exemption.  It rejected the plaintiff's arguments that she did not possess the necessary discretion and decision making authority because she frequently needed to consult with and make recommendations to her superior.  Because it found that the administrative exemption applied, it dismissed her claims and found the motion for conditional certification to be moot.

The Bottom Line:  The Court won't even reach the issue of conditional certification if it finds the named plaintiff's claims to be unviable.

Court Decertifies Overtime Collective Classes of Fitness Trainers and Managers

We've commented in this blog in the past about the viability of classes that have been conditionally certified under the FLSA and that many are ultimately decertified. Another case underscores the importance of the distinction between conditionally certified classes under the FLSA and those that survive a motion to decertify. This case also underscores the fact that even jurisdictions viewed as plaintiff-friendly in class litigation can be persuaded that individual circumstances will destroy a class.

In Beauperthuy v. 24 Hour Fitness USA, Inc.pdf., the United States District Court for the Northern District of California considered the overtime claims of both hourly and salaried employees at a large fitness chain. The case was somewhat unusual for an action filed in California in that the plaintiffs pursued their federal FLSA overtime claims rather than their California state law claims. The hourly plaintiffs contended that they were denied overtime as a result of time-keeping policies that forced them to work off the clock, limits by various stores on the amount of time that could be incurred in certain tasks, and a company policy that resulted in overtime being paid late. The salaried plaintiffs, primarily different types of managers, contended that they were misclassified as exempt for overtime purposes. Citing the lenient standard used by courts under the two-step procedure judicially created for FLSA claims, the court conditionally certified both classes in 2007. Nearly 800 hourly class members and over 400 managers opted into the litigation. After extensive discovery following the grant of conditional certification, the defendant moved to decertify.

On February 24, 2011, the court issued a careful 41-page decision decertifying both classes. While noting that it had conditionally certified the classes under a less rigorous standard, the plaintiffs' claims could not survive decertification under the "similarly situated" standard required by section 16(b) of the FLSA, 29 U.S.C. § 216(b). More specifically, while the plaintiffs had pointed to what appeared to be uniform policies, those policies had in fact changed on many occasions, leading to what the court called a "hodgepodge" of policies whose evaluation the class would require. It also noted variations in the manner in which individual locations and managers applied the policies, such that the actual duties and time spent by the individual class members varied. It rejected the use of subclasses of various types of employees, finding that variations also existed within the various "silos" the plaintiffs had described. The court was also persuaded that fairness and procedural considerations weighed against the class as their claims would require individual treatment.

Thus, after five years of litigation, the court decertified the class.

The Bottom Line: Conditional certification may only give the plaintiffs a false sense of victory, with considerable resources required at equally considerable risk at the decertification stage. Still, conditional certification presents a real risk to defendants of a psychological defeat and the likelihood of further protracted litigation.

 

California District Court Refuses To Certify Overtime Class of Hertz Managers

It's easy to forget that cases to the Supreme Court are in many ways like any other case and their own histories following Supreme Court review.  Almost no-one, for example, could readily identify the individual appointed to the position sought by William Marbury after the Supreme Court's Marbury v. Madison.pdf decision.  While almost anyone can describe, and even recite, the text of a "Miranda" warning, few know that Ernesto Miranda was still convicted after the Supreme Court's suppressed the use of his confession in the case that bears his name. 

While not in the same league as either of those two cases, the case of Hertz v. Friend.pdf continues to limp along following the Supreme Court's 2010 decision.  The Friend case is a relatively typical California wage and hour action in which a group of Hertz location managers contend that they were misclassified as exempt and seek lost overtime, penalties for missed meal and break periods, and other relief under California law.  They filed their claims in California state court, but Hertz removed the case to the United States District Court for the Northern District of California, claiming diversity jurisdiction under the Class Action Fairness Act ("CAFA"), 28  U.S.C. section 1332(d).  The plaintiffs were all citizens of California, and Hertz contended that its principal place of business was New Jersey  because that was the state where its headquarters and primary operations were centered. The district court, however, found that there was no diversity because it concluded that a plurality of Hertz's business (about 18%, depending on how you measure it) was located in California and thus its California business "substantially predominated."  The Ninth Circuit affirmed, but the Supreme Court held unanimously that removal was proper. Hertz Corp. v. Friend, Case No. 08-1107, 559 U.S. ___(Feb. 23, 2010).  In an opinion authored by Justice Breyer, the Court rejected the "substantially predominates" test applied by the district court and used a "nerve center" test to determine a corporation's principal place of business.  Under that measure, the Supreme Court found, Hertz's principal place of business was New Jersey and removal was proper.

On remand, the plaintiffs moved to certify the class under California law, but in an opinion one year and one day from the date of the Supreme Court's decision the district court rejected their arguments.  First, it found that it could not certify the class under Rule 23(b)(2), because it provided only for equitable relief.  All of the named plaintiffs were no longer Hertz employees, and thus had no standing to seek any such relief or to represent a class seeking such relief.  Second, it found that the case could not be certified under Rule 23(b)(3), because class issues did not predominate.  After reviewing evidentiary submissions by the parties, the court concluded that the level of responsibility and the time spent performing various managerial and nonmanagerial tasks varied within the class and even from day-to-day. These duties reflected a host of responsibilities, including hiring and firing, moving cars, interviewing candidates, training, cleaning vehicles, and many other aspects of the operation of a rental car operation.  Given the required "fact-intensive inquiry into each potential plaintiff's employment situation," and the variation in the plaintiffs' duties and the employer's expectation as to those duties, the case would devolve into a series of minitrials.  Thus, the district court denied class certification.

The Bottom Line:  A trip to the Supreme Court doesn't guarantee a big case.  Cases challenging the exempt status of managers often fail due to variations among duties by location and other business factors.

 

Court Dismisses Putative FLSA Collective Action Due to Vague Pleading

Most of the cases discussed in this blog related to motion practice over certification issues or summary judgment rulings as they bear on class or collective actions.  A recent case from the Western District of Pennsylvania highlights the availability of Rule 12(b)(6) dismissal of the class or collective claims based on run-of-the-mill form complaints.

In Mell v. GNC Corporation.pdf, Case No. 10-945 (W.D. Pa. Nov. 9, 2010), the plaintiffs were store managers employed by the GNC retail chain who sought to recover for unpaid overtime.  As is typical in these cases, the plaintiffs contended that they were improperly classified as exempt from overtime, and sought to represent an FLSA collective class of store managers who had worked more than 40 hours per week.  They also claimed that the defendant’s violations of the FLSA were “willful,” to take advantage of the longer statute of limitations for such claims.

The complaint in Mell was more or less a form document that stated the legal elements of their claims in yeoman-like fashion, but was generally light on the factual support of their claims.  The defendant initially moved to dismiss their claims under Rule 12(b)(6), and then renewed its motion when the plaintiffs filed an amended pleading that provided little additional detail.

Relying on the recent Supreme Court opinions regarding pleading standards in Bell Atlantic Corp. v. Twombly, 550 U.S. 544 (2007), and Ashcroft v. Iqbal, 129 S. Ct. 1937 (2009), the District Court dismissed the claims asserted in the amended complaint.  Although the court noted that the plaintiffs had adequately pleaded the legal basis of their claims, the amended complaint did not include “sufficient factual matter to show that the claim is facially plausible.”  (Quoting  Fowler v. UPMC Shadyside, 578 F.3d 203, 201 (3d Cir. 2009)). The court found that the amended complaint was bereft of details as to the number and dates of overtime hours worked, the specifics of an alleged policy that employees should work off the clock, or the general allegation that the defendant had acted willfully.

The Mell case is notable not only for the result, the dismissal of an alleged nationwide collective action at the pleading stage, but also for its scholarly view of how other courts have addressed the Twombly pleading standards in the class action context.  It reviewed competing lines of authority regarding the necessary specificity to support the existence of an overtime claim or class.  The District Court’s decision is a helpful roadmap of arguments and authorities both in favor of and against dismissal of class complaints at such an early stage.

The Bottom Line:  The Twombly pleading standards present an opportunity to challenge legally complete but factually thin class action complaints.

Ninth Circuit Solidifies Split of Authority on Drug Sales Representative Overtime Exemption

In a decision that emphasizes practicality over formalism, the Ninth Circuit recently held that pharmaceutical sales representatives (“PSRs”) are exempt from overtime pay.  In Christopher v. SmithKline Beecham Corp.pdf, __F.3d___, 2011 WL 489708 (9thCir. Feb. 14, 2011) the Court concluded that the “outside sales” exemption to the FLSA applies to PSRs, meaning that they are not entitled to overtime pay.  Christopher held that the PSRs’ primary duty was making sales in the sense that “sales” occur in the pharmaceutical industry. 

PSRs have been the subject of numerous class and collective action cases claiming entitlement to overtime, and specifically challenging the application of the outside sales exemption to the FLSA.  The basis for these lawsuits is that the law prohibits manufacturers and PSRs from directly selling prescription drugs to the public or to physicians. Thus, the plaintiffs argue, they cannot be “selling.”

As a result of the legal restrictions on direct sales, the pharmaceutical industry employs approximately 90,000 PSRs to personally convince physicians in a targeted area to prescribe the drugs for which the PSR is responsible.  The PSRs personally visit physicians and provide samples along with information about the products.  The goal of the PSR is to seek non-binding commitments from the physicians to prescribe the assigned product, since the law precludes a direct sale in the strict sense of the word.  (Nota bena for movie aficionados:  The recent film “Love and Other Drugs” depicts the competitive sales atmosphere among PSRs—and, a frolic involving the patient played by Anne Hathaway, raising unrelated issues of binding v. non-binding commitments.). 

In Christopher, the GlaxoSmithKline PSRs were paid a base salary and incentive-based compensation tied to whether market share, sales volume, revenue, or dosage associated with the product increases in the PSR’s territory.  The employer asserted that the “outside sales” exemption applied because the PSRs’ primary duty involved making sales or obtaining orders away from the employer’s business.  The plaintiffs argued that their primary duty was not making sales, but instead communicating features and benefits of the products to physicians.  The Department of Labor (“DOL”) supported the plaintiffs’ position that PSRs do not meet the primary duty test necessary for the exemption. 

Congress has defined “sell” for purposes of the exemption as a “sale” or “other disposition.” Congress has not defined the specific parameters of the outside sales exemption but has granted the DOL power to issue regulations to this end.  Courts typically defer to the DOL interpretation as long as it is based on a permissible construction of the statute.  However, Christopher found that the DOL had not provided specific, meaningful language interpreting the meaning of sales in this context. 

Christopheranalyzed the current and historical job functions for PSRs industry-wide and concluded that the job duties are homogeneous among various drug manufacturers and have changed little over the past 50-60 years.  The Court emphasized that the DOL had interpreted the exemption as far back as 1940 to require only a sale “in some sense” of the word.  As a result, Christopher held that the DOL’s current position in the context of an amicus brief was not entitled to deference since it had essentially acquiesced to the industry practice for decades.  Further, the Court concluded that the DOL view was plainly erroneous and inconsistent with regulations and practice. 

Christopher recognized that legal restrictions prohibit the PSRs from directly selling the drugs, but that physicians are in reality the decision makers that result in the sales.  Based on the pharmaceutical business model, the prescription is the sale for practical purposes.  The manufacturers hire PSRs based on their sales experience, exercise limited oversight of day-to-day activities of the PSRs, and tie compensation to whether sales of the product for which the PSRs are responsible increase.  As a result, the Court concluded that the PSRs’ jobs involve selling at least  in “some sense” of the word.  The Court opined that the bulk of the PSRs’ job duties are in line with those of the “classic salesman” as set forth in a 1941 case, Jewel Tea Co. v. Williams, 118 F.2d 202 (10th Cir. 1941).  The PSRs’ primary duty is not promoting their employer’s products in general to the at-large public.  Instead, the PSR is primarily concerned with inducing a particular physician in a particular territory to prescribe a particular drug.

In contrast to Christopher, the Second Circuit has found that PSRs do not qualify for the outside sales exemption because they do not literally consummate sales with physicians or receive binding commitments from physicians.  In re Novartis Wage & Hour Litigation, 611 F.3d 141 (2d Cir. 2010).  The Novartis Court gave controlling deference to the DOL view requiring essentially a transfer of title to fall within the outside sales exemption.  The Court construed the outside sales exemption narrowly against the employer and viewed the PSRs’ primary duties as promotional in nature. 

Other courts have considered whether the separate “administrative” exemption to the FLSA applies to PSRs.  This exemption requires that the employee receive at least $455 per week and that the “primary duty” involve discretion and independent judgment in the performance of significant office or non-manual work directly related to management or general business operations.  In Smith v. Johnson & Johnson, 593 F.3d 280 (3d Cir. 2010), the Court held that  the administrative exemption applied to the PSRs, finding that they engaged in planning, exercised discretion to develop their own strategies for marketing, and could chose which doctors to visit within territories.  As a result, Smith rejected the PSRs’ claim that they lacked discretion with respect to matters of significance and found it unnecessary to consider the outside sales exemption.

In contrast to Smith’s application of the administrative exemption, Novartisfound that the PSRs did not exercise discretion and independent judgment with respect to matters of significance.  The Court stated that the PSRs had no role in planning sales strategy or the core message to physicians and were forbidden from answering any questions for which they had not been scripted.  In the wake of Novartis, the Eastern District of New York has denied summary judgment due to a factual dispute concerning the job duties and discretion of telephone claims representatives alleged to be exempt under the administrative exemption.  Harper v. Government Employees Ins. Co., ___F.Supp.2d___, No. 09-2254 2010 WL 4791635 (E.D. N.Y. Nov. 16, 2010).  The Court stated that the employer’s argument in favor of the exemption was strong but that more facts were needed based on the Second Circuit’s “very narrow” interpretation of the administrative exemption.

The Bottom Line:   Courts are now split over the application of the outside sales exemption.  The Ninth Circuit views PSRs as exempt based on the outside sales exemption and the Third Circuit reaches the same result based on the administrative exemption.  The Second Circuit disagrees, holding that PSRs do not qualify for either exemption.  Courts disagree on fundamental concepts, such as the deference owed to the DOL and the proper construction of the exemptions based on decades old industry practice.  The Supreme Court is considering petitions for certiorari and may weigh in to resolve the difference of opinion among lower courts.  Regardless, employers relying on the outside sales and administrative exemptions should review the realities of employees’ day-to-day duties, including the amount of discretion and judgment exercised. 

Picking off FLSA Plaintiffs

As we look forward to Spring Training, the Fourth Circuit recently analyzed what courts sometimes refer to as “picking off” collective action plaintiffs.   In Simmons v. United Mortgage Co.pdf., ___F.3d____No. 09-2147, 2011 WL 184356 (Jan. 21, 2011), the Court discussed the interplay of FLSA collective action procedure, Federal Rule of Civil Procedure 68 offers of judgment, and standing.  The Constitution requires that litigants have standing (i.e., a live legal dispute) in order for the federal Court to decide a case.  In other words, the rulebook does not permit lawsuits that are mere exhibition games.  A timely and properly worded offer of judgment may moot a collective action and potentially result in no recovery to the plaintiff.  But, as Simmons demonstrates, an offer of judgment that fails to follow the rules may result in no outs and additional opt-in plaintiffs on base.   

In Simmons, former junior asset managers of United Mortgage filed a collective action alleging that they were improperly classified as salaried exempt and not paid for overtime hours worked.  After nine additional plaintiffs opted-in, counsel for Defendants sent a letter to the Plaintiffs’ counsel offering each “full relief” contingent upon acceptance within five days.  Specifically, the letter to plaintiffs’ counsel stated that each opt-in plaintiff would be compensated fully upon receipt of an affidavit stating the dates on which overtime was worked, the total hours worked up to the date of their termination, the total amount of back pay claimed, and a statement detailing their calculation of overtime amounts owed.  The letter also offered to pay taxable costs and reasonable attorney’s fees as agreed upon by the parties or as determined by the court.  The letter finally required the parties to enter into a confidential settlement agreement and release.  At the request of plaintiffs’ counsel, defense counsel clarified in writing that the offer included liquidated damages and applied to both the named plaintiffs and all opt-in plaintiffs. 

After paintiffs failed to accept the offer within the five-day period, United Mortgage moved to dismiss the entire case for lack of subject matter jurisdiction.  United Mortgage contended that the offer to satisfy plaintiffs’ claims in their entirety meant that the case was moot, or no longer live.   The District Court agreed, finding that the Defendant’s “offer of judgment” was for full relief to all plaintiffs and included attorney’s fees and taxable costs.  The District Court also found that the plaintiffs’ motion for conditional certification and request for court-facilitated notice to potential collective action members was likewise moot.      

The Fourth Circuit reversed, finding that the defendant’s offer did not constitute an offer of judgment in accordance with Federal Rule of Civil Procedure 68 and did not moot the case.  As the primary reasons for finding the case still live, Simmons stated that the offer of a confidential settlement—instead of a judgment—coupled with the affidavit requirement, could result in additional legal wrangling instead of finality.  Simmons also recognized that the offer provided only five days to accept, instead of the ten days required by Rule 68.  But, the opinion implies that the time for acceptance of the offer was not critical in determining whether a live case or controversy existed.  

The impact of an offer of judgment is fact and court-specific.  A plaintiff in the Seventh Circuit who rejects a properly worded offer of judgment that satisfies his entire demand is barred from recovering damages or attorneys’ fees.  See Greisz v. Household Bank, 176 F.3d 1012, 1015 (7th Cir. 1999).  Other Courts lament that offers of judgment improperly allow Defendants to pick off a named plaintiff for a relatively nominal amount, thereby mooting the lawsuit and avoiding class notice and certification.  As a consequence, some courts permit a timely motion for certification to relate back to the date plaintiff filed the initial complaint.  See, e.g., Sandoz v. Cingular Wireless, LLC, 553 F.3d 913 (5th Cir. 2008). If the motion to certify is denied, then the offer of judgment moots the case.  But, if the motion to certify is granted, then the offer does not satisfy the claims of all those in the collective action.  The Simmons District Court was not troubled that the offer improperly picked off’ plaintiffs because the offer was made to actual plaintiffs and would be opt-in plaintiffs. 

The Bottom Line: If an employer decides that an offer of judgment is the correct strategy, care must be taken to properly structure the terms and timing of the offer.  Obtaining an early settlement demand and/or quantification of damages by plaintiff’s counsel could serve to alleviate the ambiguity created by the affidavit requirement in the Simmons offer.  Offers of judgment and motions to dismiss constitute important litigation tools that should be considered alongside other strategies such as early depositions and a summary judgment motion before the plaintiff files a motion for conditional certification.  These tools should be analyzed based on the individualized facts in the case, local law, and the judge’s proclivities. 

             

Federal Court in New Jersey Decertifies FLSA Class of 1,500 Home Depot Assistant Managers

A federal court in New Jersey recently decertified an FLSA class of 1,500 Home Depot merchandising assistant store managers (“MASMs”) who claimed they were misclassified as exempt executive employees.  (Aquilino v. Home Depot, U.S.A., Inc.pdf., No. 04-04100 (D. N.J. Feb. 15, 2011).  The court determined that because the job responsibilities and duties varied from MASM to MASM, proceeding as a class would require individualized inquiries to determine whether each specific opt-in qualified as an executive employee. 

The court in Aquilino conditionally certified the class on September 6, 2006.  The court noted that this initial certification inquiry uses a “fairly lenient standard” and “usually results in the grant of conditional certification.”  The plaintiffs then sent notice of the collective action to approximately 12,728 current and former MASMs.  Initially, 1,747 opt-in plaintiffs joined the litigation, or about 14 percent of the potential total.  However, that number was even further reduced to 1,502 as a result of dismissals for failure to comply with discovery orders or voluntary withdrawal of claims.  The defendants moved to decertify the class approximately four years after it was conditionally certified. 

Consistent with settled authority, the court first noted that the plaintiffs’ burden to show that they are similarly situated is higher on decertification than on conditional certification.  It stated that a conditional collective action certification should only be converted into a final collective action certification only where “the plaintiffs make some showing that the nature of the work performed by other claimants is at least similar to their own.”  The court identified the following three factors as determinative to the similarly situated inquiry:  “(1) the “disparate factual and employment settings of the individualized plaintiffs; (2) the various defenses available to defendants; and (3) fairness and procedural considerations.”

The court began its inquiry by noting that deposition testimony revealed a wide variation as to the type of duties and responsibilities among the class members as well as the amount of time they spent performing exempt and non-exempt tasks.  The court specifically noted that the MASMs had differing testimony of how they directed and supervised employees and their level of authority over subordinate employees including hiring, promoting, evaluating performance, disciplining, and terminating employees.  The court also noted that there were “great disparities” in the opt-ins’ testimony in regards to the amount of time that they spent performing exempt tasks. 

With this testimony in mind, the court found the first factor did not favor certification because the testimony demonstrated that duties and responsibilities significantly varied from MASM to MASM. This variation would require the court to engage in numerous individualized determinations if the collective action were maintained.  The court rejected as irrelevant the plaintiffs’ argument that Home Depot had not attempted to evaluate whether the MASMs were actually performing exempt work before classifying them as exempt executive employees. 

The court found the second factor did not favor certification because the potential defenses of the defendant and the requisite individual inquiry would make the class unmanageable.  The court noted that “defendant is entitled to question each individual opt-in about his or her managerial responsibilities to illustrate that MASMs qualify as exempt managers.”  The court further found that the defendant’s anticipated attempt to impeach plaintiffs by questioning their inconsistent discovery responses would make it “difficult and confusing” for the fact finder to make credibility determinations and to discern whether each individual is exempt.  

For the final factor, the court agreed with plaintiffs that allowing the litigation to proceed as a collective action would lower costs to the individual plaintiffs and promote judicial economy by having 1 instead of 1500 separate actions.  However, the court found these considerations were outweighed by the “potential unfairness and procedural difficulties” of allowing such a case to proceed as a collective action.  Due to the requisite individual inquiry necessary to determine whether each plaintiff was properly classified as exempt, the court stated it had “serious concerns as to whether a collective action would be most efficient” and whether it could “coherently manage” the collective action without prejudice to the parties. 

The court therefore concluded that the plaintiffs had not met their burden of establishing that they were similarly situated to the opt-in plaintiffs.  The court also refused to create subclasses for declaratory relief and for training period claims.

The Bottom Line:  An employer faced with an adverse decision on conditional certification has options other than writing settlement checks.  As this case demonstrates, an aggressive discovery strategy following conditional certification can provide enough evidence of differences among class members to later prevail on a decertification motion. 

Court Denies Conditional Certification of Assistant Manager Overtime Claims

A recent case for the Western District of New York demonstrates that little is certain in class action litigation.  In Omiatek v. Big Lots, Inc.pdf., Case No. 09-CV-0352S(Sr) (W.D. N.Y. Jan. 20, 2011), the court bucked two trends and (1) denied conditional certification (2) of a proposed class that consisted of assistant managers.

A little background:  The two-step procedure now used by many courts in FLSA cases requires at least two visits to the question of certification of a proposed collective action.  First, the court determines the question of “conditional certification,” under which it requires a lesser showing of whether the proposed class members are sufficiently similarly situated to permit notice.  The term is a misnomer because the court is not “certifying” anything, but only authorizing notice to the proposed class and a period of time for proposed members to opt in.  Still, conditional certification is often granted and may give the plaintiff a false sense of success and the defendant an equally false sense that it has “lost” the case.  Both parties, however, must undergo a time-intensive and at times disruptive set of tasks related to management of the opt-in class.

Afterwards, the court engages into a much more rigorous inquiry as to whether the proposed class of opt-ins can proceed as a class.  Even if the plaintiffs pass that hurdle, however, decertification remains a very real possibility.  Recognizing this step, and citing the lower standard for conditional certification, many courts have “conditionally” certified cases that, in fact, cannot survive as fully blown collective actions.  We’ll call this trend one.

Trend two is the spate of cases over “assistant manager” positions.  In many of these cases, plaintiffs’ counsel have successfully argued that the class members for the particular employers are managers in name only and that, in fact, they have no management functions at all.  These actions have been particularly successful in California, where the issue of whether the employee’s primary duties are exempt is determined on a quantitative (do they duties take over 50% of the employee’s time) rather than qualitative basis (what’s the most important part of their job).  Much of the debate turns on whether the individuals are indeed assistant managers, or whether an inflated title has been given to an employee otherwise dedicated to nonexempt work.

Now, we turn to the Omiatek case.  In that case, the plaintiff, a former assistant manager, sought to pursue both FLSA claims and New York state wage claims against the Big Lots retail chain.  He moved for conditional certification of the FLSA claim, contending that the chain had a uniform policy of classifying assistant managers as exempt, discouraged hourly employees from working overtime so that assistant managers had to do more of their duties, and (he claimed) were micromanaged by their superiors.  So far, so good – the class consisted of assistant managers and the plaintiff was seeking conditional certification.

The magistrate judge further found that another court had considered claims against the same employer, had conditionally certified them, and even had denied decertification when sought be the employer.  Even better.

But here the case quickly fell apart.  The previous court, after seven days of trial evidence, had reconsidered its prior rulings and decertified the class because the evidence at trial revealed that the duties of the assistant managers varied so much.  See Johnson v. Big Lots Stores, Inc.pdf, 561 F. Supp. 2d 567, 588 (E.D. La. 2008).  Further, the employer in Omiatek had submitted declarations reflecting that some assistant managers indeed did manage their stores and performed few hourly duties.  The diversity in job experiences led the court to deny even conditional certification of their claims.  Thus, the court, based on the evidence, denied conditional certification.

The plaintiffs also moved for certification of their New York state claims, but the court found certification inappropriate for much the same reasons.

The Bottom Line:  Differences in real life job experiences can defeat even conditional certification.

Court Denies Certification of Wage Claims by Cruise Ship Workers

Plaintiffs in many overtime cases argue that they were forced to work “off the clock” because the volume of work they were given was so great.  In a recent case, the employees did one better and argued that the combination of volume and time standards forced them to hire their own helpers to get the job done.

In Wallace v. NCL (Bahamas), Ltd.pdf, Case No. 09-21814-CIV-JORDAN (S.D. Fla. Dec. 30, 2010), the plaintiffs were stateroom stewards for Norwegian Cruise Lines.  They asserted that the cruise line assigned unreasonable work and deadlines, including, among many others, requiring that they clean upwards of 30 cabins in as little as three hours.  The picture they painted of working life on a cruise line did not match the glossy brochures one sees in advertising circulars.  Instead, it was more reminiscent of the shipboard plantation mentality painted so vividly by author David Foster Wallace in his famous (or maybe infamous) essay “A Supposedly Fun Thing I’ll Never Do Again.” As a result of what they described as impossible demands, the plaintiffs asserted that they were forced to hire helpers to complete their jobs on a timely basis. 

Earlier in the case, the district court denied summary judgment for the employer, finding questions of fact as to whether, in fact, the jobs could be completed without helpers.  Apparently emboldened by this order, the plaintiffs moved for class certification.  The Magistrate Judge, however, recommended that the motion be denied and the district court concurred.

Interestingly, the court noted its own prior order finding questions of fact as to whether the job could be performed without a helper.  Still, the court found, the determination of whether and why each steward hired a helper would require a highly individualized inquiry.  Some stewards were able to complete the job without the aid of a helper.  Others hired helpers for personal reasons, such as to help out a family member. 

The court noted other problems with the proposed class, such as locating the 500 or so class members now scattered across the globe and shifting positions by the plaintiffs on their ability to return to Florida for depositions.  The court ultimately rejected the plaintiffs’ proposes class action trial plan, which it found not to resolve these issues, and denied certification.  Bon voyage class claims!

The Bottom Line:  A uniform employer policy, even one found to be arguably oppressive, won’t justify certification if the impact of that policy still requires an individual inquiry.

Tenth Circuit Rejects Collective Claims for "Double Dip" Overtime

Overtime pay under federal law is calculated at one and a half times the employee’s regular rate.  Most employers are already aware that the “regular rate” is not simply the employee’s agreed upon hourly rate of pay, but may also include shift premiums, many bonuses, and other types of compensation.  See 29 U.S.C. § 207(e).   A recent case from the Tenth Circuit highlights that while the regular rate includes most types of remuneration, employees cannot include contractually agreed overtime and thus get a federal overtime premium on top of the contractually agreed one.

In Chavez v. City of Albuquerque.pdf, the plaintiffs, all city employees, brought two collective actions against the City of Albuquerque contending that it had miscalculated the regular rate and thus had failed to pay them appropriate overtime.  While they identified a number of issues, their primary claim rested on the overtime provisions negotiated by their unions.  In the case of police officers and firefighters, their claim was bolstered by differences in the number of hours entitling them to overtime.  Unlike most non-exempt employees, who receive overtime pay after 40 hours of work per week, for example, the FLSA entitles police officers to overtime only after 43 hours.  The Albuquerque police collective bargaining agreement, however, gave them the right to overtime over 40 hours.  Thus, the officers argued, they should be paid overtime pay after 40 hours under the contract AND then they were entitled to additional pay under the FLSA based on the the higher “regular rate” provided in the contract.  The remaining plaintiffs, who were firefighters, clerical workers, transit workers, and others, raised essentially the same claim.

The trial court held for the City as to this claim and the Tenth Circuit affirmed.  It held that the employees were entitled to only one dip of overtime compensation.  For each hour, they were entitled to the greater of the FLSA or contractual overtime, but nothing in the statute required that the City pay FLSA overtime on top of contractual overtime.  Similarly, it held that any overtime required by the contract would be calculated based on the contract and not based on federal law.

The court also addressed the employees’ claims that pay they received for unpaid sick and vacation time should be added back into the regular rate.  While this claim was smaller, the district court found in their favor on both counts.  The Tenth Circuit, however, reversed as to the vacation pay claim, citing long-standing Department of Labor regulations.  It noted the well-settled principle that courts should defer to the Department of Labor’s rulings and interpretations.  The DOL has indicated that a buy-back of sick pay is akin to an attendance bonus, which encourages certain behaviors wanted by the employer, and should be added to the regular rate.  By contrast, vacation time is generally scheduled in advance and is not abused in the way that sick time may be.  Deferring to this DOL distinction, the Tenth Circuit reversed the trial court’s finding with respect to the addition of reimbursement of unused vacation days to the regular rate.

The Bottom Line:   Plaintiffs can exploit even minor FLSA violations effectively through collective actions, but ultimately they still need to establish a violation of the FLSA to recover.

California Court Dismisses Employment Antitrust Class Action

Cases involving employment and antitrust are rare.  Typically, such cases involve claims that a group of employers agreed expressly or impliedly to cap or limit wages among their employees.  For example, they may claim that the employers in a particular industry agreed not to pay more than a set wage for employees in certain positions. These types of claims are difficult to make and maintain for reasons reflected in the recent decision of a California Court of Appeals in Zumbowicz v. Hospital Association of Southern California, Case No. B215633 (Nov. 16, 2010).

The Zumbowicz case arose out of a bill passed in California in 1999 that obligated employers to pay overtime to non-exempt employees for hours in excess of 8 hours per day.  This new bill went beyond federal and the then existing state law, which required payment of overtime only for time in excess of that over 40 hours per week.  The new statute posed particular problems for the hospital industry because of the popularity of 12-hour shifts among nurses.  While, under the prior law, no overtime would be incurred so long as the nurses did not work more than 40 hours per week, the new law would have created 4 hours of overtime liability each 12-hour shift, even though a given nurse may only have worked a total of 36 hours for the week.  At the same time, the existence of 12-hour shifts, even apart from the potential overtime premium, was an important recruiting tool for nursing staff.

To address this issue and to keep the 12-hour shift a financially viable option, several southern California hospitals came up with the expedient solution of simply reducing the rate of pay of those on 12-hour shifts so that, with the new overtime, there was no change in their total compensation.  The actual reduction was equal to about 15 percent of the hourly rate, but the employee's total paycheck would stay more or less the same.

The plaintiffs, a group of nurses and technical care specialists, brought a putative class action challenging the change as being an antitrust violation under California law.  They contended that the area hospitals, through a hospital association, conspired to depress their wages by reducing their pay.  Much of their case rested upon a theory of “conscious parallelism,” under which they claimed that the hospitals consciously followed each other in reducing the hourly rate for 12-hour shifts. The trial court granted summary judgment against them, and they appealed.

The Court of Appeals affirmed the dismissal of the lawsuit on several grounds.  First, it found that only about half of the hospitals in the association actually adopted the pay reduction, suggesting strongly that there was no “parallel” conduct at all.  Second, they failed to prove even that the hospitals were aware of each others' conduct, let alone that such knowledge was part of the decisional process.  Finally, the court noted the absence of other "plus" factors of anti-competitive conduct, primarily because they failed to show that the hospitals did anything but to act in their own economic self-interest in the wake of the changes in California law.

The court also rejected the plaintiffs’ claim of an outright conspiracy, primarily because of a lack of evidence that any such conspiracy took place, and also held that the trial court had properly limited discovery from third parties such as other hospitals, unions, and the trade association's attorney.

The bottom line:  Absent solid evidence of a conspiracy to fix wages, anti-trust employment class actions are difficult to maintain.

Court Finds Convenience Store Managers Exempt

Managers and assistant managers at retail locations have been the focus of many wage and hour class or collective action lawsuits.  In these cases, the employer often asserts that the employee is exempt under the executive exemption and the employee contends that there was not enough discretion or exempt work to warrant application of the exemption.  As discussed previously in this blog, the issue in such cases generally comes down to whether the managers' “primary duties” are exempt or non-exempt. 

For employers in California, courts employ a quantitative test, asking whether more that 50 percent of the employees’ duties are exempt.  In the vast majority of states, and under federal law, the test is qualitative, taking into account factors such as the importance of the exempt duties to the job, the amount of time spent on them, the employee's freedom from direct supervision, and differences between the employee's pay and that of hourly workers.  29 C.F.R. section 541.700.  As a result, employers with smaller individual retail outlets, such as convenience stores, tend to have more difficulty establishing the exempt status of their managers in California than elsewhere because, by virtue of the stores’ smaller size, it is more likely that managers will work along side the employees they supervise and hence more likely that they will spend more time on nonexempt work.

Outside of California, the application of the qualitative test will mean that the employer will often prevail, as demonstrated by a recent case from the United States District Court for the Northern District of New York.  In Guinup v Petr-All Petroleum Corporation.pdf. (case 5:07-CV-1120, 8/23/2010) the plaintiff was the manager of a combination convenience store and gas station.  She asserted both federal claims under the FLSA and class action claims under the New York wage and hour law, claiming that the company misclassified all of its retail outlet managers.  She made many arguments in support of this contention, including, for example, that she was required to perform numerous nonexempt duties such as counting cigarettes, verifying gas readings, monitoring security tapes, comparing prices as nearby gas stations, and working alone at times.

Interestingly, the plaintiff withdrew her class allegations early in the case as part of a compromise regarding a motion to dismiss filed by the defendant.  The court thus technically ruled on her individual claims on the defendant's motion for summary judgment, although its reasoning theoretically would have applied to the class of store managers as a whole.  The court accepted the plaintiff's description of the nonexempt duties she performed, and even her argument that she performed such duties 80 percent of the time, but noted that she also performed numerous exempt duties such as evaluating employees, scheduling, and supervising other employees.  It noted that while her performance of nonexempt duties was helpful to the store's operations, and quite possibly filled the bulk of her time, her managerial functions were more important.  As the court reasoned, the store largely could not function well, if at all, were she not there to perform the exempt managerial duties.  It further found that despite the existence of regional supervision, she spent most of her day free from direct supervision because the regional manager generally was not in the store.  Therefore, the court found, the managerial duties were  the “primary” duties as a matter of law, and entered judgment for the defendant.

The Bottom Line:  Even in small individual retail operations, and even when the amount of time spent strictly managing the store is relatively small, managerial duties or often still the primary duties and will support the executive exemption.

Second Circuit Affirms Denial of Class Certification for Hertz Station Managers and Provides Guidance on FLSA Certification Standard

On October 27, 2010, the Second Circuit affirmed a federal court’s refusal to certify a proposed class of Hertz Station Managers allegedly denied overtime under New York law.  (Myers v. Hertz Corp., No. 08-1037 (2d Cir. Oct. 27, 2010)).  In doing so, the court addressed the potential difficulties of certifying Rule 23 overtime exemption cases and expounded on the appropriate certification standard for FLSA exemption cases.  

In a case the court described as “procedurally convoluted,” the plaintiffs originally sought to proceeded as a collective action under the FLSA.  After the district court denied this motion, the plaintiffs then moved for certification under Rule 23 based on alleged violations of unpaid overtime under New York Labor Law § 191.  While the court found the plaintiffs’ state law claim to be nothing more than an alternative method of seeking redress for an underlying FLSA violation, it addressed the plaintiffs’ appeal by using the traditional requirements of Rule 23. 

Finding that it only needed to address Rule 23’s predominance requirement, the court determined the relevant “question of law and fact” to be whether the plaintiffs established they were entitled to overtime under the FLSA.  The court found this to be a “complex, disputed” issue whose resolution required answering a number of subsidiary questions involving whether the plaintiffs fell under the FLSA’s executive exemption.  The court noted that while the exemption issue may not be an inherently individualized inquiry, the exemption inquiry does require examination of actual duties performed and involve evidence that the plaintiffs’ jobs “were similar in ways material to the establishment of the exemption criteria.”

The plaintiffs relied on two categories of evidence to show the required common proof:  (1) Hertz decided to classify all station managers as exempt without an examination of each individual manager’s duties; and (2) testimony of Hertz representatives which, plaintiffs claimed, established that station managers’ duties did not vary materially across Hertz locations.  With respect to the first category, the court found that the existence of such a blanket exemption policy, standing alone, “is not determinative of the main concern in the predominance inquiry:  the balance between individual and common issues.”  The court further explained that such a policy does not establish whether all plaintiffs were actually entitled to overtime pay, and that the question of entitlement to overtime pay is still answered by examining the employee’s actual duties.  As to the second category, the court found that the proffered testimony was general, largely inconclusive, and only provided mixed support for the plaintiffs.  Thus, the court found that the district court did not abuse its discretion in declining to certify a class.

While the court declined to review the district court’s refusal to conditionally certify the plaintiffs’ FLSA claims, it elected to provide guidance on the standard district courts should apply to motions seeking certification of a collective action under § 216(b) of the FLSA.  The court noted that district courts of the Second Circuit have largely adopted a two-step method.  While not required, the court found this approach to be “sensible.”  The court stated that in FLSA exemption cases, plaintiffs make the showing necessary to send notice to potential opt-ins (the first stage) by “making some showing that ‘there are other employees . . . who are similarly situated with respect to their job requirements and with regard to their pay provisions,’ on which the criteria for many FLSA exemptions are based, who are classified as exempt pursuant to a common policy or scheme.”  The court cautioned that while this is a low standard of proof, it cannot be satisfied simply by “unsupported assertions.”  In the second stage, the district court must determine whether the collective action may go forward by determining whether the plaintiffs who have opted in are in fact similarly situated to the named plaintiffs.   

The bottom line:  As this case demonstrates, Plaintiffs seeking a Rule 23 overtime class do not show predominance simply because the employer used a blanket exemption policy.  Rather, the determinative issue should be whether the plaintiffs' job duties are similar enough so that the applicability of the overtime exemption(s) can be determined on a class-wide basis.

21 Club "Gets Served" On Overtime Class Claims

"......and Please Remember to Tip Your Bartender And Waitress."

The famous 21 Club in New York was on the Curly end of a Larry-esque double-slap from the Southern District of New York last week. Alderman v. 21 Club.pdf Case No. 1:09-cv-2418 (Aug. 20, 2010). By way of background, the plaintiff employees in Alderman are seeking to represent a proposed class of 21 Club banquet staff members on wage/hour claims under the Fair Labor Standards Act and New York law, based on their receipt of gratuities. Proposed class members who work a particular event at the restaurant share an automatic 18 percent gratuity charged on the total bill. The plaintiffs, who apparently don't believe that these gratuities are gratuitous, claim that the tips should be included in their regular rate for purposes of calculating overtime pay. And, because the only thing better than getting more is getting even more, the plaintiffs also claim that the 21 Club collects more than 18 percent in service charges on banquet bills, and that they should get the whole enchilada.

The class members, however, are all covered by a collective bargaining agreement as good hard-workin', dues-payin' members of UNITE Local 100. It seems this collective bargaining agreement, which the Court described as "comprehensively set[ting] forth the terms and conditions of employment," included a provision that "specifically" (again, in the Court's words) entitled to banquet service staff only to an 18 percent gratuity on the entire bill for an event. The employer surprisingly interpreted this provision as entitling banquet service staff only to an 18 percent gratuity on the entire bill for an event.

As it turns out, the agreement apparently wasn't as "comprehensive" or "specific" as the Court first intimated. Thus, the Court rejected the employer's argument that the plaintiffs' entitlement to the 18 percent gratuity charge was governed by the collective bargaining agreement, and held instead that their claims arose under a New York state law prohibiting an employer from withholding any portion of a restaurant employee's gratuities. So what's the big deal there, right? Isn't that the law, that federal preemption doesn't apply if it's a right created under state law rather than under the collective bargaining agreement?

The big deal is that the statute specifically excludes "banquets and other special functions where a fixed percentage of the patron's bill is added for gratuities." Yes, you read that right. Banquets are excluded. The rule against withholding gratuities does not apply to employees who work banquets. (That's why we put the quote in bold.)

Well, how in the halloumi cheese did the plaintiffs survive dismissal, you ask? Because, the Court held, "the statute is somewhat confusing because the assurance of the employee's rights in the first sentence is followed by the latter portion of the last sentence which states that the statute is not applicable to functions where an amount is added to the patron's bill for gratuities." And, the Court reasoned, the plaintiffs couldn't be asserting a claim under the collective bargaining agreement anyway because the agreement only entitled them to 18 percent and they wanted more than 18%. With all due respect to the Court, that seems a bit of a head scratcher. The statute seems pretty clear to us (and a number of New York state courts) in saying that it's not intended to create rights on behalf of banquet employees. Since the labor agreement is the only other potential source of rights, the field of possibilities seems pretty narrow.

But wait, there's more! For slap #2 in its role of Larry to the 21 Club's Curly, the Court also held that the plaintiffs were not obligated to arbitrate their FLSA claims. The Court noted in this regard that the 18 percent gratuity discussed above might not be a gratuity at all, and might instead be an automatic service charge that would have to be included in the FLSA regular rate. But, numerous New York state courts have recognized that automatic service charges aren't covered by the no-withholding-gratuities statute!

Well, at least we can take some solace in the words of plaintiffs' counsel in the case, who keenly observed that "[t]his is a very good decision that might stop defendants from making these types of motions in the future."

(The real burning question of the case is ignored. When did 18 percent become automatic? Does anyone remember when the generally accepted tip calculation was 15 percent? What happened there?)

 The bottom line: Beware the law in tip-pooling cases which is still unpredictable.

The Dukes Decision Does Not Apply To Overtime Misclassification Claims

In the weeks following April 26, 2010, en banc decision of a deeply divided Ninth Circuit in Dukes v Wal-Mart Stores.pdf, 603 F.3d 571 (9th Cir. 2010), plaintiffs have predictably argued that the opinion justifies the certification of classes of virtually any size, including those in the overtime/misclassification arena. The case, however, does not apply to such claims by its own terms.

The Dukes case involved a pattern and practice claim under Title VII of the 1964 Civil Rights Act (“Title VII”), 42 U.S.C. §§ 2000e et seq., for gender discrimination in pay and promotions. The plaintiffs’ claims were bolstered by statistical evidence allegedly showing that while two thirds of the hourly Wal-Mart associates were women, only one third of managers were female, and by similar evidence that pay disparities existed in some stores as well as expert and anecdotal evidence regarding discriminatory conduct. The plaintiffs also made a showing, the court found, that Wal-Mart had a uniform personnel and management structure throughout its stores (a factor frequently absent in overtime cases), extensive centralized corporate control over its stores (ditto), and gender disparities in every domestic region of the company. Id. at 600. Relying heavily on the “abuse of discretion” standard of review, a bare majority of the court upheld the district court’s decision to certify the class.

The Dukes decision, however, contains nothing suggesting that large overtime classes should be certified. First, of course, the Ninth Circuit was reviewing the certification decision under an abuse of discretion standard, and even under that lenient benchmark fully five of the eleven judges believed it to be erroneous. The opinion thus is far from a ringing endorsement of the decision to certify, and nothing in the majority or dissents suggests that certification would have survived a less lenient review.

Second, the claim at issue in Dukes bore no relationship to overtime claims. Indeed, the majority took care to emphasize that the plaintiffs’ claims were those for an alleged pattern and practice of gender discrimination under Title VII, claims that by definition required no individual inquiry. Id. at 619, n. 41. It chided the dissent for what it described as a “misguided” concern for individual inquiries in that context. Id.

There is, of course, no such thing as a “pattern and practice” claim under the Fair Labor Standards Act or under any state overtime law that we are aware of, and particularly in misclassification cases both state and federal courts have emphasized the need for an individual inquiry regarding the duties of the putative class members. Thus, the text of the Dukes opinion reflects that the case was decided under a statute under which the individualized inquiry mandated in the overtime context was irrelevant. Further, nothing in Dukes suggests any misgivings about its prior holdings in the Wells Fargo.pdf and Vinole.pdf cases, in which the court rejected the certification of overtime classes far smaller than the class alleged in Dukes.

The Bottom Line: The Dukes case does stand for the proposition that a district court in the Ninth Circuit may not abuse its discretion by certifying a large uniform class in a Title VII pattern and practice case in the face of strong statistical evidence of gender discrimination . However, it sheds no light on whether a court should certify an overtime class of individuals working in a range of functions across different facilities when, by law, an individualized inquiry is required.